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How best to contact us, during the current COVID-19 safeguarding period, currently until 15 April 2020.

In these weeks our staff are required to work from home. Our teams are equipped and ready to assist you on email only and you are financially protected. We have created new email contacts : urgent@traveltrolley.co.uk for travel within 7 days. We look forward to assisting you and appreciate your understanding during these unprecedented times.

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Malaysia is a fabulous holiday destination and among the most famous ones in Southeast Asia. The country is best known for its spectacular amalgamation of cultural splendour and modern marvels as well as its natural exquisiteness.

Needless to say, a large number of travellers visit this beautiful country every year and hope to explore the myriad treasures owned by it. But before actually going ahead with your plans to discover the Malaysian charms, you are advised to learn as much as possible about this splendid nation which interestingly straddles both the Asian mainland and the Malay Archipelago. Malaysia is among the busiest holiday destinations in Asia. Kuala Lumpur International Airport is the country’s leading airport, in terms of passenger and flight traffic, with most of the flights originating from UK for Malaysia landing here.

Kota Kinabalu International Airport, Penang International Airport and Langkawi International Airport are three other airports that witness steady stream of international tourists. Malaysia’s flag carrier, Malaysia Airlines remains the most preferred carrier for flying into the country from various parts of the globe. The full-service carrier has regular, non-stop services from London Heathrow. When it comes to top selling tourist destinations in Malaysia, Kuala Lumpur sits proudly at the top welcoming holiday makers from all corners of the globe. Penang, Langkawi, Malacca and Malaysian Borneo are other popular places in Malaysia that tourists love to visit. When it comes to specific tourist sites that are the most visited, names such as Petronas Twin Towers, Cameron HighlandsBatu Caves and Georgetown come to the mind. Mulu Caves, Perhentian Islands, Pulau Tioman, Mount Kinabalu, Taman Negara, and Sepilok Rehabilition Centre are some of the other attractions in the country that enjoy excellent tourist footfall. Of course, sightseeing is not much of a pleasure if weather conditions outside are not so favourable! Most experts agree that Malaysia is best visited in the period of May to September, when the temperatures are lower and the overall climatic conditions are pleasant. It usually rains a lot around October-November and not many tourists are inspired to travel during this period. For some travellers, especially the ones who are intrigued by foreign cultures, local festivals play an important role in determining the time of travel. The country celebrates many festivals throughout the year. Ramadan, Hari Merdeka, Malaysia Day, Chinese New Year and Deepavali are some of them. Surely, all this travelling and sightseeing is going to make you tired and hungry. Recharge you batteries by having some of Malaysia’s most loved culinary delights. Ikan Bakar, Nasi Lemak, Marmite Chicken and Sateh are few of the toothsome delicacies that certainly must be tried out by foreigners visiting Malaysia. Last but not the least, tourists visiting Malaysia must pay heed to certain tips and guidelines to have a safe and healthy holiday. Avoid tap water in the country and stick to mineral water bottles that are available easily and are pretty cheap. Apply a strong sunscreen while roaming around in the sun and consume lots of fluids to keep yourself hydrated. Malaysia treats drug related offences very severely. It can even lead to death penalties.

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Many of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. Please ask us to confirm what protection may apply to your booking.

For the latest travel advice from the Foreign & Commonwealth Office including security and local laws, plus passport and visa information, check www.gov.uk/foreign-travel-advice.

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Many of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. If you have booked a flight only where the ticket is not issued immediately, your flight will be protected under our ATOL. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go :www.atol.org.uk/ATOLCertificate

Book with Confidence. We are a Member of ABTA which means you have the benefit of ABTA's assistance and Code of Conduct. We provide financial protection for your money when you buy a package holiday. If you buy other travel arrangements such as accommodation only this protection doesn't apply.

Payment Information
  • ● Our bank Account Number is 63245268 and Sort Code 204281. If you are making a bank payment with Travel Trolley, please ensure you use these account details.
  • ● We send all email communication, e-tickets etc from official @traveltrolley.co.uk email addresses.

COVID-19 Message

Dear Valued Customer,

These are challenging times for us all. Our first key priorities are to safeguard the health and well-being of our customers and employees. We appreciate that your travel arrangements, and the travel industry as a whole, has been particularly effected by the outbreak of COVID-19.

During this time we ask you to take into account the following:

  • Until 30th Apr, as instructed by government, our teams will be working from home. This will impact our call capacity at a time of high demand.
  • For travel within 7 days please email us at urgent@traveltrolley.co.uk. This will allow us to focus on these special cases as travel advice or your options may change frequently. To assist you best, please include your departure date, booking reference/invoice number and airline in the subject line.
  • For latest foreign travel advice, please check the Foreign and Commonwealth website https://www.gov.uk/foreign-travel-advice
  • We would also like to assure you that your money spent on your travel is completely safe. Travel Trolley will provide you with all necessary assistance, alternative flight options, refunds or credit for future travel per the airline’s policy. Thanks to our ABTA membership and ATOL bonding, your money is secure.

Please rest assured that Travel Trolley is committed to providing you with the excellent service and support you have come to expect of us.