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How best to contact us, during the current COVID-19 safeguarding period, currently until 15 April 2020.

In these weeks our staff are required to work from home. Our teams are equipped and ready to assist you on email only and you are financially protected. We have created new email contacts : urgent@traveltrolley.co.uk for travel within 7 days. We look forward to assisting you and appreciate your understanding during these unprecedented times.

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Dubai, the most populous emirate in the UAE, is among the world’s leading tourist destinations and attracts millions of travellers, year on year. The emirate is famous globally for its astounding architecture. Visitors to the emirate should be well versed with different aspects of travel that could impact their holiday here.

Dubai is located on the southeast coast of the Persian Gulf in the Middle East. International flights to the city are handled by Dubai International Airport, which is currently the world’s busiest airport. The airport is the main hub of the Dubai-based carrier, Emirates Airline, the most preferred choice for flying to the city. The airline is a premium full-service carrier and operates a global network that spans across most of the inhabited world.

Tourists to Dubai have famous attractions such as Jumeirah Mosque, Dubai Museum, Burj Al Arab, Palm Islands, Dubai Creek, Ski Dubai, and Wild Wadi to include in their sightseeing tour. Dubai has a sub-tropical weather with arid conditions and it is only either hot or hotter here. The best time to be in the city is the winter season (November-March) when the temperature is relatively lower and the city experiences cooler climate, conducive to outdoor activity. This is also the peak tourist season with more expensive flights and holidays and crowded places of interest are a commonplace. Dubai Shopping Festival in January is among the most preferred times to visit the city. It is best to avoid peak summer (May-July) as the weather can be extremely hot. The Holy Month of Ramadan is the period of abstinence for Muslims, and tourists are expected to refrain from public eating, drinking and general merrymaking. However, it is also the time when tour operators roll out huge discounts on flights and holiday packages to lure holidaymakers. During summer, the Emirate hosts Dubai Summer Surprises, a fantastic time to be in the city when heavy discounts abound the city malls and souks. Apart from sightseeing and shopping, the city is a hot favourite of many for its warm hospitality and local delicacies. You must try out the shawarma and falafel in the UAE. These two delicacies are available all over the country.

Dubai is an extremely safe place for tourists. However, it is wise to be careful and alert at all times. Dress conservatively when you are visiting public places in Dubai. UAE is an Islamic nation and respect for the local culture and tradition is expected. If you are visiting UAE in summer, carry a strong sun screen and drink lots of fluids to beat the heat.

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Many of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. Please ask us to confirm what protection may apply to your booking.

For the latest travel advice from the Foreign & Commonwealth Office including security and local laws, plus passport and visa information, check www.gov.uk/foreign-travel-advice.

All Prices are Inclusive of Taxes & Charges * Subject to Availability Travel Trolley © Copyright 2020. All rights reserved

Many of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. If you have booked a flight only where the ticket is not issued immediately, your flight will be protected under our ATOL. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go :www.atol.org.uk/ATOLCertificate

Book with Confidence. We are a Member of ABTA which means you have the benefit of ABTA's assistance and Code of Conduct. We provide financial protection for your money when you buy a package holiday. If you buy other travel arrangements such as accommodation only this protection doesn't apply.

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COVID-19 Message

Dear Valued Customer,

These are challenging times for us all. Our first key priorities are to safeguard the health and well-being of our customers and employees. We appreciate that your travel arrangements, and the travel industry as a whole, has been particularly effected by the outbreak of COVID-19.

During this time we ask you to take into account the following:

  • Until 30th Apr, as instructed by government, our teams will be working from home. This will impact our call capacity at a time of high demand.
  • For travel within 7 days please email us at urgent@traveltrolley.co.uk. This will allow us to focus on these special cases as travel advice or your options may change frequently. To assist you best, please include your departure date, booking reference/invoice number and airline in the subject line.
  • For latest foreign travel advice, please check the Foreign and Commonwealth website https://www.gov.uk/foreign-travel-advice
  • We would also like to assure you that your money spent on your travel is completely safe. Travel Trolley will provide you with all necessary assistance, alternative flight options, refunds or credit for future travel per the airline’s policy. Thanks to our ABTA membership and ATOL bonding, your money is secure.

Please rest assured that Travel Trolley is committed to providing you with the excellent service and support you have come to expect of us.