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How best to contact us, during the current COVID-19 safeguarding period, currently until 15 April 2020.

In these weeks our staff are required to work from home. Our teams are equipped and ready to assist you on email only and you are financially protected. We have created new email contacts : urgent@traveltrolley.co.uk for travel within 7 days. We look forward to assisting you and appreciate your understanding during these unprecedented times.

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One of the most sought-after travel destinations in the world, Dubai is a land of many wonders, presenting a fine blend of traditional mores and modern civilization. From local laws to some unbelievable statistics, there is plenty to know about the city.

Weather
It is sunny throughout the year in Dubai. The emirate is best visited during the winter season as the weather conditions are more conducive to outdoor sightseeing. The average daytime temperature is 25 °C from November to March.

Dubai International Airport
Dubai International Airport is one of the most wonderful architectural marvels in the UAE. The Terminal 3 is the largest airport terminal in the world. Also, travellers can enjoy a luxurious stay right at the Dubai International Airport Hotel as there’s a five star hotel in the airport’s transit area.

Man-made wonders
Dubai is home to some of the finest man-made wonders of the world, inviting travellers from all corners of the world. Burj Khalifa – the world’s tallest structure, Dubai Mall Aquarium – the world’s second largest aquarium and Dubai Marina – the world’s second largest man-made marina are all major tourist attractions in the city.

Shopping
Dubai is a shoppers’ paradise with some of the world’s best shopping malls and markets. Dubai Mall, one of the world’s largest malls located in the city is visited by 75 million people every year. The city hosts the biggest shopping event of the world, Dubai Shopping Festival every year that promises exciting discounts and deals across all malls and markets.

Roads
Dubai roads are very well maintained. Most of the iconic skyscrapers of the city are built along the famous Sheikh Zayed Road. And like the UK, cars here drive on the right hand side of the road.

Gold
The city is known for its gold trade. Dubai is home to the largest and heaviest ring in the world. Another interesting fact is that Burj Al Arab Hotel, one of the most impressive architectural wonders of Dubai, has around 1,790 square meters of 24-carat gold leaf that can even cover the Mona Lisa painting 46,265 times over.

Palm Islands
Palm Islands, one of the most famous man-made islands in the world is located in Dubai. It is a group of three artificial islands that are visible from space. The rock and sand used to design the Palm Islands is enough to shape a 2m-wide wall around the globe thrice.

Accommodation
Dubai is home to the world’s tallest hotel - The Gevora Hotel. Tourists can stay at any of the city’s underwater hotels for a unique holiday experience. A nominal charge called the 'Tourism Dirham' is payable by hotel guests and ranges from AED 7 to AED 20 per room per night.

Tourism
Dubai ranks among the top 5 most visited cities across the globe. The city sees foreign tourist arrival from all over the world; the UK is considered among the top Tourism Source Markets for Dubai.

Fun Facts
Dubai Police drives super cars including Ferrari, Lamborghini and Aston Martin! All bus-stops here are air conditioned. There are ATMs in the city from where you can withdraw gold bars!

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Many of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. If you have booked a flight only where the ticket is not issued immediately, your flight will be protected under our ATOL. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go :www.atol.org.uk/ATOLCertificate

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COVID-19 Message

Dear Valued Customer,

These are challenging times for us all. Our first key priorities are to safeguard the health and well-being of our customers and employees. We appreciate that your travel arrangements, and the travel industry as a whole, has been particularly effected by the outbreak of COVID-19.

During this time we ask you to take into account the following:

  • Until 30th Apr, as instructed by government, our teams will be working from home. This will impact our call capacity at a time of high demand.
  • For travel within 7 days please email us at urgent@traveltrolley.co.uk. This will allow us to focus on these special cases as travel advice or your options may change frequently. To assist you best, please include your departure date, booking reference/invoice number and airline in the subject line.
  • For latest foreign travel advice, please check the Foreign and Commonwealth website https://www.gov.uk/foreign-travel-advice
  • We would also like to assure you that your money spent on your travel is completely safe. Travel Trolley will provide you with all necessary assistance, alternative flight options, refunds or credit for future travel per the airline’s policy. Thanks to our ABTA membership and ATOL bonding, your money is secure.

Please rest assured that Travel Trolley is committed to providing you with the excellent service and support you have come to expect of us.