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How best to contact us, during the current COVID-19 safeguarding period, currently until 15 April 2020.

In these weeks our staff are required to work from home. Our teams are equipped and ready to assist you on email only and you are financially protected. We have created new email contacts : urgent@traveltrolley.co.uk for travel within 7 days. We look forward to assisting you and appreciate your understanding during these unprecedented times.

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Sri Lanka remains one of the most popular island destinations in the Indian Ocean. The country is blessed with spectacular natural beauty and boasts a marvellous cultural heritage unrivalled all over the world. Not surprisingly, the stunning island destination sees tourist arrivals in several millions, each year.

But before arriving in the country, travellers must make themselves aware of all facets of travel that could impact their holiday in the country.

Sri Lanka lies in the Indian Ocean in the south of Asia, just below India. The climate in the country is generally temperate and warm, making Sri Lanka a year round destination. Nevertheless, the months from December to March are recommended to travellers who wish to explore the country at its climatic best. For the ones who are concerned about their travel budgets, the period between July and September is recommended.

Sri Lanka is a famous tourist destination and accordingly well connected with all major cities of the globe. Bandaranaike International Airport, located in the capital city Colombo, is the gateway to the country and handles nearly 9 million passengers. Along with SriLankan Airlines, airlines such as Air China, Etihad Airways, Jet Airways, KLM, and Turkish Airlines operate flights to and from the airport.

Certainly, Colombo is more than just a gateway to the country; it has a lot more to offer to the tourists. There are some terrific museums, temples and churches in the capital city.

Kandy, Dambulla, Galle, and Polonnaruwa are some of the other cities and towns that have been traditional favourites with holidaymakers. If we talk about specific tourist sites, the likes of Yala National Park, Sigiriya, Royal Botanical Gardens, Little Adam's Peak,and Horton Plains National Park,are the biggest crowd pullers. A large crowd of visitors is also found at Temple of the Tooth Relic , Uda Walawe National Park, Bentota Beach, Pinnawala Elephant Orphanage and Turtle Hatchery Hikkaduwa

Sri Lanka boasts several cultural sites where travellers can learn about the country’s impressive culture and history. But holidaymakers can do more to soak in the region’s cultural richness. They can be a part of the many religious or cultural festivals that are celebrated across the island with great fervour. Thai Pongal (January), Mahashivratri (March), Tamil New Year (April), and Kandy Perahera (July or August) are some of such celebrations.

No one wants to fall sick on their holiday abroad. That’s why tourists are recommended to follow certain tips and suggestions that might help in keeping them healthy and safe in Sri Lanka. First of all, tourists should avoid eating at cheap street side eateries. Stick to big, clean and busy restaurants. Also, tourists are advised to avoid drinking tap water. Further, swim only in designated swimming areas and make sure you obey lifeguards.

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Many of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. Please ask us to confirm what protection may apply to your booking.

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Many of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. If you have booked a flight only where the ticket is not issued immediately, your flight will be protected under our ATOL. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go :www.atol.org.uk/ATOLCertificate

Book with Confidence. We are a Member of ABTA which means you have the benefit of ABTA's assistance and Code of Conduct. We provide financial protection for your money when you buy a package holiday. If you buy other travel arrangements such as accommodation only this protection doesn't apply.

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COVID-19 Message

Dear Valued Customer,

These are challenging times for us all. Our first key priorities are to safeguard the health and well-being of our customers and employees. We appreciate that your travel arrangements, and the travel industry as a whole, has been particularly effected by the outbreak of COVID-19.

During this time we ask you to take into account the following:

  • Until 30th Apr, as instructed by government, our teams will be working from home. This will impact our call capacity at a time of high demand.
  • For travel within 7 days please email us at urgent@traveltrolley.co.uk. This will allow us to focus on these special cases as travel advice or your options may change frequently. To assist you best, please include your departure date, booking reference/invoice number and airline in the subject line.
  • For latest foreign travel advice, please check the Foreign and Commonwealth website https://www.gov.uk/foreign-travel-advice
  • We would also like to assure you that your money spent on your travel is completely safe. Travel Trolley will provide you with all necessary assistance, alternative flight options, refunds or credit for future travel per the airline’s policy. Thanks to our ABTA membership and ATOL bonding, your money is secure.

Please rest assured that Travel Trolley is committed to providing you with the excellent service and support you have come to expect of us.