New York

How best to contact us, during the current COVID-19 safeguarding period, currently until 15 April 2020.

In these weeks our staff are required to work from home. Our teams are equipped and ready to assist you on email only and you are financially protected. We have created new email contacts : urgent@traveltrolley.co.uk for travel within 7 days. We look forward to assisting you and appreciate your understanding during these unprecedented times.

COVID-19 Message

Iconic Views of the Skyline Situated in the heart of the Midtown Manhattan on the 45th Street and Madison Avenue, The Roosevelt Hotel is a prominent historical landmark of New York City. A number of famous buildings, major landmarks and tourist attractions are situated near this iconic hotel, such as the Broadway Theater District, Central Park, Carnegie Hall, Museum of Modern Art, Rockefeller Center and Times Square.

Top Food, Dining and Nightlife The Roosevelt Hotel is known for its food, dining and nightlife. Start your day with a delicious breakfast in the tranquil ambiance of the Roosevelt Grill. Unwind with signature cocktails and food in the evening at the Vander Bar. Alternatively, you can also have a hearty lunch at the Madison Club Lounge. Visit the hotel's rooftop specialty and luxury restaurant; mad46, known as one of New York's best rooftop lounges. If you want to have dinner in the comfort of your room, simply order room service.

Classic Accommodation with New York City Views Feel utmost comfort and luxury at the 33 chic suites and other rooms that have beautifully fused modern luxury with traditional styling. Amenities include posh sofa chair, wooden desk with a lamp, wireless Internet, luxury bathing merchandise, flat-screen HD TVs with cable channels, iPod/Mp3-plugable clock radios and quality bedding.

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    • Children
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Hotel Overview


The Roosevelt Hotel is an iconic landmark of New York right in the heart of the city. It is just a few minutes from the Grand Central Terminal and in close proximity to a number of iconic buildings such as Broadway, Rockefeller Center and Museum of Modern Art.


With homely comfort and palatial luxury, the rooms and suites also offer breathtaking views of the famous New York City skyline. Amenities like flat-screen televisions, Wi-Fi services (with surcharge) keep you connected to your work and also ensure entertainment.

Restaurants and Bars

Eat, drink and unwind at any of the four restaurant/bar/lounges in the hotel or call the room service to enjoy your drink and food right in the comfort of your room. Make sure that you visit mad46, the hotel's highly celebrated outdoor terrace lounge.

Facilities and Amenities

There is a world of special recreational amenities such as concierge services, valet parking, round-the-clock health club and fitness centre. In room services include wireless Internet access along with a plush hair salon.

Hotel Facilities

Complimentary Services
  • Free newspapers in lobby
  • Round the clock health club
  • Hair salon
  • Fitness facilities
  • 4 Restaurants/ Bars/lounges
  • Valet parking (surcharge)
Miscellaneous Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • ATM/banking
  • Elevator/lift
  • Porter/bellhop
  • WiFi (surcharge)
  • Accessible bathroom
  • Rooftop terrace
  • Concierge services
  • Roll-in shower
  • In-room accessibility
  • Multilingual staff
Business Facilities
  • Business centre
  • Express check-in
  • 30,000 square feet Conference space
  • 23 meeting rooms
  • Express check-out
  • Safe-deposit box at front desk
More about Hotel
  • Number of floors - 19
  • Total number of rooms - 1,015


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Many of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. If you have booked a flight only where the ticket is not issued immediately, your flight will be protected under our ATOL. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go :www.atol.org.uk/ATOLCertificate

Book with Confidence. We are a Member of ABTA which means you have the benefit of ABTA's assistance and Code of Conduct. We provide financial protection for your money when you buy a package holiday. If you buy other travel arrangements such as accommodation only this protection doesn't apply.

Payment Information
  • ● Our bank Account Number is 63245268 and Sort Code 204281. If you are making a bank payment with Travel Trolley, please ensure you use these account details.
  • ● We send all email communication, e-tickets etc from official @traveltrolley.co.uk email addresses.

COVID-19 Message

Dear Valued Customer,

These are challenging times for us all. Our first key priorities are to safeguard the health and well-being of our customers and employees. We appreciate that your travel arrangements, and the travel industry as a whole, has been particularly effected by the outbreak of COVID-19.

During this time we ask you to take into account the following:

  • Until 30th Apr, as instructed by government, our teams will be working from home. This will impact our call capacity at a time of high demand.
  • For travel within 7 days please email us at urgent@traveltrolley.co.uk. This will allow us to focus on these special cases as travel advice or your options may change frequently. To assist you best, please include your departure date, booking reference/invoice number and airline in the subject line.
  • For latest foreign travel advice, please check the Foreign and Commonwealth website https://www.gov.uk/foreign-travel-advice
  • We would also like to assure you that your money spent on your travel is completely safe. Travel Trolley will provide you with all necessary assistance, alternative flight options, refunds or credit for future travel per the airline’s policy. Thanks to our ABTA membership and ATOL bonding, your money is secure.

Please rest assured that Travel Trolley is committed to providing you with the excellent service and support you have come to expect of us.

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