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How best to contact us, during the current COVID-19 safeguarding period, currently until 15 April 2020.

In these weeks our staff are required to work from home. Our teams are equipped and ready to assist you on email only and you are financially protected. We have created new email contacts : urgent@traveltrolley.co.uk for travel within 7 days. We look forward to assisting you and appreciate your understanding during these unprecedented times.

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The Marcel at Gramercy Hotel

The Marcel at Gramercy Hotel

Enjoy a Stay in the Peaceful Gramercy Park Neighbourhood Choose the Marcel at Gramercy for a delightful stay in the peaceful ambiance of Gramercy Park neighbourhood. This modern art-deco hotel is only three blocks from Park Avenue South and is an ideal pick for both leisure and business travellers. With facilities such as sun terrace, a nightclub and meeting/banquet facilities, Marcel at Gramercy promises its guests a memorable stay. Guests at this luxury New York hotel are minutes from the 23rd Street Subway Station and Madison Square Park. The famous Empire State Building is also pretty close.

Arty Rooms with Modern Comforts Enjoy a brilliant mix of luxury and elegance at the hotel's nicely appointed rooms and suites. Each room is decorated with abstract painting and radiates a pleasant vibe. Modern amenities such as a 32-inch flat-screen cable TV, iPod docking station and work desk ensure a thoroughly gratifying experience. With Wi-Fi network across all the areas of the hotel, guests can stay connected with their family and friends.

A Rooftop Terrace and Business facilities The hotel's rooftop terrace is a lovely place to enjoy refreshing drinks while taking in the views of the surrounding area. If you are here for business, the hotel's well-equipped business centre and meeting rooms will come in very handy. Other facilities you can enjoy during your stay at the Marcel at Gramercy include Tours/ticket assistance, Porter/bellhop and a bar/lounge.

    • Room
    • Adults
    • Children
    • Child 1
    • Child 2
    • Child 3

Hotel Overview

Location

The Marcel at Gramercy, situated in the Gramercy Park neighbourhood, is a nice hotel in New York. The beautiful property is within walking distance from Park Avenue South and also offers easy access to the famous Empire State Building. Guests at this luxury New York hotel are close to the buzzing atmosphere of Gramercy Park neighbourhood.

Accommodation

Choose any of the 135 air-conditioned rooms for a mesmeric stay. Exotically designed and decorated with abstract paintings, these rooms come with various modern amenities, including a 32-inch flat-screen cable TV, iPod docking station and work desk. Wireless Internet access (surcharge) keeps you connected with your loved ones.

Restaurants and Bars

Head to the bar/lounge to enjoy refreshing drinks. Breakfast is available too. The surrounding area features an array of restaurants and bars where you can enjoy drinks and delicacies from around the world.

Facilities and Amenities

Go to the rooftop terrace to take in the views of New York City. Business travellers will be delighted with the hotel's well-equipped business centre, ballroom and meeting rooms. Wireless Internet access (surcharge) and concierge services are available too.

Hotel Facilities

Dining
  • Bar/lounge
  • Breakfast available (surcharge)
Recreation
  • Rooftop terrace
  • Use of nearby fitness center (discount)
Business Facilities
  • Business center
  • Meeting/Banquet facilities
  • Wi-Fi (surcharge)
Other Services
  • 24-hour front desk
  • Accessible bathroom
  • Concierge services
  • Dry cleaning/laundry service
  • Elevator/lift
  • Free newspapers in lobby
  • In-room accessibility
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Smoke-free property
  • Tours/ticket assistance

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COVID-19 Message

Dear Valued Customer,

These are challenging times for us all. Our first key priorities are to safeguard the health and well-being of our customers and employees. We appreciate that your travel arrangements, and the travel industry as a whole, has been particularly effected by the outbreak of COVID-19.

During this time we ask you to take into account the following:

  • Until 30th Apr, as instructed by government, our teams will be working from home. This will impact our call capacity at a time of high demand.
  • For travel within 7 days please email us at urgent@traveltrolley.co.uk. This will allow us to focus on these special cases as travel advice or your options may change frequently. To assist you best, please include your departure date, booking reference/invoice number and airline in the subject line.
  • For latest foreign travel advice, please check the Foreign and Commonwealth website https://www.gov.uk/foreign-travel-advice
  • We would also like to assure you that your money spent on your travel is completely safe. Travel Trolley will provide you with all necessary assistance, alternative flight options, refunds or credit for future travel per the airline’s policy. Thanks to our ABTA membership and ATOL bonding, your money is secure.

Please rest assured that Travel Trolley is committed to providing you with the excellent service and support you have come to expect of us.

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