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How best to contact us, during the current COVID-19 safeguarding period, currently until 15 April 2020.

In these weeks our staff are required to work from home. Our teams are equipped and ready to assist you on email only and you are financially protected. We have created new email contacts : urgent@traveltrolley.co.uk for travel within 7 days. We look forward to assisting you and appreciate your understanding during these unprecedented times.

COVID-19 Message
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A Classy Property on the Upper West Side of NYC Stay at The Empire Hotel and enjoy warm hospitality and superb facilities. Also, the famous Lincoln Center is located just across the street. Other NYC attractions such as Times Square, Central Park, Rockefeller Center and Broadway are a short walk away from this hotel in New York.

Newly-Designed Boutique Accommodation in NYC The Empire Hotel is home to 426 guest rooms that boast incredible decor and all modern comforts. You can choose from six types of rooms including the Deluxe King which comes with a king bed and offers captivating views of the Lincoln Center. Occupants of the Superior Double room can enjoy clear views of the city or the courtyard. Standard Queen and Superior King are other room types.

Amazing Wining and Dining Venues This swish New York hotel is home to some of the most popular restaurants and bars on the Upper West Side. Seafood lovers can dine at Ed's Chowder House, a sea shack restaurant located on mezzanine level. The menu is full of traditional East Coast Seafood dishes. For a luxurious dining experience, visit The Empire Rooftop Bar & Lounge on the 12th floor. A variety of wines, champagnes, and cocktails are served at The Empire Lobby Bar.

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    • Children
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Hotel Overview

Location

One of the most popular properties on the Upper Side West, The Empire Hotel is located on the 63rd Street and is a short walk away from top NYC attractions such as Rockefeller Center, Central Park, Times Square, and Broadway.

Accommodation

The 426 guestrooms at the hotel are classified across six types of elegant rooms, each offering an incredible range of modern amenities. Book the Deluxe King room and enjoy clear views of the Lincoln Center. In the Junior Suite King, you will find queen size pull out sofa bed, a king bed, and two club chairs. Guests enjoy complimentary access to the fitness centre. Also, Wi-Fi connectivity is available across all rooms.

Restaurants and Bars

Ed's Chowder House is a fabulous restaurant which serves delicious seafood. This sea shack restaurant is located on the mezzanine level of the hotel and specializes in traditional East Coast seafood. The Empire Lobby Bar is an ideal place to enjoy a variety of wines, cocktails, and champagnes. The Empire Rooftop Bar and Lounge, on the 12th floor, is famous for its extensive menu as well as promising stunning views of many NYC highlights.

Facilities and Amenities

You can relax on the rooftop Pool Deck or take a dip in the plunge pool and admire the spectacular NYC skyline. Also, the Pool Deck can be reserved to host private events. There are several other outdoor as well as indoor venues that can be used to arrange business meetings, product launches, weddings, and receptions. A modern fitness centre is available for the guests.

Hotel Facilities

Complimentary Services
  • Wi-Fi
  • Newspapers in lobby
Recreation/Health/Entertainment
  • Fitness facilities
  • Outdoor pool
Dining
  • Bar & lounge
  • Breakfast available for a surcharge
  • Poolside bar
  • Restaurant
Transportation
  • Limo service
Miscellaneous Services
  • 24x7 front desk
  • Concierge services
  • Babysitting
  • Elevator
  • Laundry service
  • Multilingual staff
  • Porter or bellhop
  • Childcare
  • Assistance for tours and tickets
  • Luggage storage
  • Rooftop terrace
  • Pets allowed
  • Valet parking
  • Dry cleaning
  • Accessible bathroom
Business Facilities
  • 24x7 business centre
  • One meeting room
More About Hotel
  • 11 floors
  • 426 rooms

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Many of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. If you have booked a flight only where the ticket is not issued immediately, your flight will be protected under our ATOL. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go :www.atol.org.uk/ATOLCertificate

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Payment Information
  • ● Our bank Account Number is 63245268 and Sort Code 204281. If you are making a bank payment with Travel Trolley, please ensure you use these account details.
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COVID-19 Message

Dear Valued Customer,

These are challenging times for us all. Our first key priorities are to safeguard the health and well-being of our customers and employees. We appreciate that your travel arrangements, and the travel industry as a whole, has been particularly effected by the outbreak of COVID-19.

During this time we ask you to take into account the following:

  • Until 30th Apr, as instructed by government, our teams will be working from home. This will impact our call capacity at a time of high demand.
  • For travel within 7 days please email us at urgent@traveltrolley.co.uk. This will allow us to focus on these special cases as travel advice or your options may change frequently. To assist you best, please include your departure date, booking reference/invoice number and airline in the subject line.
  • For latest foreign travel advice, please check the Foreign and Commonwealth website https://www.gov.uk/foreign-travel-advice
  • We would also like to assure you that your money spent on your travel is completely safe. Travel Trolley will provide you with all necessary assistance, alternative flight options, refunds or credit for future travel per the airline’s policy. Thanks to our ABTA membership and ATOL bonding, your money is secure.

Please rest assured that Travel Trolley is committed to providing you with the excellent service and support you have come to expect of us.

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