New York

How best to contact us, during the current COVID-19 safeguarding period, currently until 15 April 2020.

In these weeks our staff are required to work from home. Our teams are equipped and ready to assist you on email only and you are financially protected. We have created new email contacts : urgent@traveltrolley.co.uk for travel within 7 days. We look forward to assisting you and appreciate your understanding during these unprecedented times.

COVID-19 Message

Sheraton New York Times Square Hotel

Sheraton New York Times Square Hotel

Stay in the Heart of Manhattan Choose Sheraton New York Times Square Hotel for a pleasing stay in the heart of Manhattan. A short walk from the Museum of Modern Art, the luxury hotel is quite close to the iconic Times Square. It offers easy access to popular shopping malls, restaurants and entertainment venues in the area. Guests at Sheraton New York Times Square Hotel enjoy world-class amenities, loads of recreational facilities and warm hospitality.

Classic Décor with Contemporary Amenities Elegant rooms and suites flaunt custom furnishing, warm décor and an array of luxurious amenities. Each room has Wi-Fi internet access, flat screen TV, iPhone docking system, sitting areas and work desks. A large window promises picturesque views of the skyline. Guests in the ungraded suites enjoy additional amenities such as wet bars and access to the hotel lounge.

Delightful Dining Options Restaurants and bars at Sheraton New York Times Square Hotel serve drinks and delicacies from around the world. Enjoy freshly cooked American cuisine or try classic French fare - choices are many. An array of modern amenities such as a 24-hour fitness centre, several meeting rooms, free Wi-Fi, a bar, and a business centre with printer make your stay enjoyable.

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    • Children
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Hotel Overview


Sheraton New York Times Square Hotel is a luxury hotel situated on the 7th Avenue Street, Manhattan. Its strategic location places guests close to many popular tourist attractions in New York such as Times Square, the Central Park, and the Museum of Modern Art. Guests enjoy easy access to the area's top malls and dining venues. JF Kennedy International Airport is approximately 17 miles from the hotel.


Available across different categories, elegant rooms and suites at the Sheraton New York Times Square Hotel feature classical décor as well as a range of guest amenities. Each room has a large window offering panoramic views of the surrounding area. Modern amenities such as Wi-Fi internet access, flat screen TV, and iPhone docking systems are available. The upgraded suites feature a separate living room and a kitchen with coffeemakers and microwaves.

Restaurants and Bars

Dining at the Sheraton New York Times Square Hotel is a memorable experience. Guests can enjoy fresh American delicacies in a luxurious setting at Cafe NYC. Petit Poulet, the hotel's trendy French bistro and wine bar, serves delicious French fare, along with a wide selection of wines and cocktails.

Facilities and Amenities

Sheraton New York Times Square Hotel offers you a host of modern amenities, ranging from a fully-equipped business centre to modern gym. A number of meeting rooms, conference space, and Wi-Fi access make this hotel a popular accommodation choice among corporate travellers.

Hotel Facilities

  • Fitness Centre
Food & Drink
  • Restaurant
  • Bar
  • Lounge
  • Breakfast in the room
Business Facilities
  • Meeting/Banquet Facilities
  • Business Centre
  • Fax/Photocopying
Other facilities
  • Room service
  • Newspapers
  • Non-smoking rooms
  • Facilities for disabled guests
  • Barber/beauty shop
  • Family rooms
  • VIP room facilities
  • Lift
  • Safety deposit box
  • Heating
  • Non-smoking throughout
  • Air conditioning
  • Vending machine (drinks)
  • Vending machine (snacks)
  • Paid Wi-Fi


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COVID-19 Message

Dear Valued Customer,

These are challenging times for us all. Our first key priorities are to safeguard the health and well-being of our customers and employees. We appreciate that your travel arrangements, and the travel industry as a whole, has been particularly effected by the outbreak of COVID-19.

During this time we ask you to take into account the following:

  • Until 30th Apr, as instructed by government, our teams will be working from home. This will impact our call capacity at a time of high demand.
  • For travel within 7 days please email us at urgent@traveltrolley.co.uk. This will allow us to focus on these special cases as travel advice or your options may change frequently. To assist you best, please include your departure date, booking reference/invoice number and airline in the subject line.
  • For latest foreign travel advice, please check the Foreign and Commonwealth website https://www.gov.uk/foreign-travel-advice
  • We would also like to assure you that your money spent on your travel is completely safe. Travel Trolley will provide you with all necessary assistance, alternative flight options, refunds or credit for future travel per the airline’s policy. Thanks to our ABTA membership and ATOL bonding, your money is secure.

Please rest assured that Travel Trolley is committed to providing you with the excellent service and support you have come to expect of us.

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