New York

How best to contact us, during the current COVID-19 safeguarding period, currently until 15 April 2020.

In these weeks our staff are required to work from home. Our teams are equipped and ready to assist you on email only and you are financially protected. We have created new email contacts : urgent@traveltrolley.co.uk for travel within 7 days. We look forward to assisting you and appreciate your understanding during these unprecedented times.

COVID-19 Message

A Modern Property on 42nd Street This contemporary hotel on 42nd Street offers you an opportunity to stay in the heart of Times Square. Moreover, notable highlights of New York such as Broadway Theatres, Madame Tussauds Wax Museum and Radio City Music Hall are just a walk away from Hilton Times Square. The hotel is also popular for its proximity to Manhattan's popular dining, shopping and entertainment venues.

Recently Renovated 460 Guestrooms Choose from rooms and suites to enjoy panoramic views of the Hudson River and New York City from oversized windows. There are two types of suites, King Bed Suite and King Deluxe Suite measuring 625 sq ft and 680 sq ft, respectively. Similarly, Guest Rooms are classified into two variants – Standard and Deluxe. A few Accessible Rooms are also available and all the rooms in the hotel are non-smoking.

Classy Restaurant and Snazzy Bar While staying at Hilton Times Square, you can satiate your taste buds with delicious American cuisine and feast your eyes upon majestic views from the dizzying heights of Restaurant Above. This contemporary dining venue offers breakfast, lunch, and pre-theatre dining. At Pinnacle Bar, you can enjoy a variety of drinks and beverages from 12pm to 12am. The hotel is also surrounded by various restaurants such as Bryant Park Grill, Dave & Buster's, The Palm and Thai Select.

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Hotel Overview


Stay at Hilton Times Square and enjoy convenient proximity to popular New York highlights such as Madame Tussauds Wax Museum, Jacob Javits Convention Center, Broadway theatres and Madison Square Garden. This New York hotel is located between 7th and 8th Avenues on 42nd Street.


Stay at any of the 460 non-smoking rooms to experience the upscale hospitality of Hilton Times Square. Rooms here are divided into two categories - Guest Rooms and Suites. Guestrooms are further classified into two categories, Standard and Deluxe and also feature a few accessible rooms. For an absolutely luxurious stay, book the King Deluxe Suite or the King Bed Suite.

Restaurants and Bars

Hilton Times Square features a swish dining venue, Restaurant Above, where you can savour various American delicacies in breakfast, lunch and pre-theatre dinner. This restaurant is open throughout the week from 6:30am to 10pm. Visit Pinnacle Bar to enjoy cocktails and other beverages while admiring Times Square.

Facilities and Amenities

With 500 sq ft of meeting and catering space, Hilton Times Square is always a popular choice to plan an annual board meeting, weddings and receptions. Two function rooms and a restaurant are also available at the Lobby Level. Also, the hotel has a state-of-the-art fitness room featuring modern equipment. Facilities for basketball, bowling, billiards, tennis and horseback riding are located less than a kilometre from the hotel.

Hotel Facilities

Complimentary Services
  • Wi-Fi
  • Newspapers in lobby
  • Fitness facilities
  • Breakfast available for a surcharge
  • Bar & lounge
  • Restaurant
Miscellaneous Services
  • Express check-in/check-out
  • 24x7 front desk
  • Accessible bathroom
  • In-room accessibility
  • Multilingual staff
  • Valet parking
  • Roll-in shower
  • Luggage storage
  • Pets allowed
  • Laundry facilities
  • Safe-deposit box at front desk
  • Newsstand
  • Television in common areas
  • Concierge services
  • Dry cleaning
  • Laundry service
  • ATM & banking services
  • Gift shops
  • Elevator
  • Porter or bellhop
Business Facilities
  • Business centre
  • Meeting rooms
More about Hotel
  • Built in 2000
  • 43 floors
  • 460 rooms


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COVID-19 Message

Dear Valued Customer,

These are challenging times for us all. Our first key priorities are to safeguard the health and well-being of our customers and employees. We appreciate that your travel arrangements, and the travel industry as a whole, has been particularly effected by the outbreak of COVID-19.

During this time we ask you to take into account the following:

  • Until 30th Apr, as instructed by government, our teams will be working from home. This will impact our call capacity at a time of high demand.
  • For travel within 7 days please email us at urgent@traveltrolley.co.uk. This will allow us to focus on these special cases as travel advice or your options may change frequently. To assist you best, please include your departure date, booking reference/invoice number and airline in the subject line.
  • For latest foreign travel advice, please check the Foreign and Commonwealth website https://www.gov.uk/foreign-travel-advice
  • We would also like to assure you that your money spent on your travel is completely safe. Travel Trolley will provide you with all necessary assistance, alternative flight options, refunds or credit for future travel per the airline’s policy. Thanks to our ABTA membership and ATOL bonding, your money is secure.

Please rest assured that Travel Trolley is committed to providing you with the excellent service and support you have come to expect of us.

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