New York

How best to contact us, during the current COVID-19 safeguarding period, currently until 15 April 2020.

In these weeks our staff are required to work from home. Our teams are equipped and ready to assist you on email only and you are financially protected. We have created new email contacts : urgent@traveltrolley.co.uk for travel within 7 days. We look forward to assisting you and appreciate your understanding during these unprecedented times.

COVID-19 Message

Doubletree Metropolitan by Hilton Hotel

Doubletree Metropolitan by Hilton Hotel

A Stay in the Heart of Midtown Manhattan Historic yet stylish, Doubletree Metropolitan by Hilton Hotel promises you a delightful stay in the heart of Midtown Manhattan's fashionable East Side. Apart from a wide assortment of modern amenities and round-the-clock attentive service, guests at this luxury New York hotel enjoy a prime Midtown location close to many of the area's popular attractions. The Museum of Modern Art is only a 10-minute walk, while the famous Times Square and the Empire State Building are within a 5-minute walking distance.

Nicely Appointed Rooms with Lovely Views Doubletree Metropolitan by Hilton has 764 modern guest rooms and suites, which are perfect for unwinding after a tiring day in the Big Apple. Each room is tastefully decorated and comes with amenities such as Wi-Fi internet access, flat-screen television, MP3 player, and a large work desk with an ergonomic chair. Guests at the upscale suites enjoy certain additional amenities like a kitchenette and a spacious balcony.

Delightful Dining and Various Modern Amenities From refreshing cocktails and light snacks at Met Bar to authentic American delicacies at Met Grill Restaurant - the hotel offers it all and even more to delight your taste buds. You can also use the well-equipped fitness centre and the complementary business centre during your stay at Doubletree Metropolitan by Hilton. A gift shop, meeting/event space, tour desk, beauty salon, and a lounge are among the other amenities.

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    • Children
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Hotel Overview


Located in Midtown Manhattan's buzzing East Side, Doubletree Metropolitan by Hilton Hotel places you close to many popular attractions in the area. The hotel is only a short drive from Times Square, which is the main shopping and dining hub in New York. Other attractions within easy reach from this luxury hotel include the Museum of Modern Art, Central Park, and the Empire State Building.


The 764 modern guest rooms and suites at Doubletree Metropolitan by Hilton Hotel have luxury amenities and pleasing ambience. Each room has Wi-Fi internet access, flat-screen television, MP3 player, and a large work desk. Luxury suite guests can enjoy lovely city views from their private balconies.

Restaurants and Bars

The hotel has a chic restaurant and bar, where you can enjoy a wide array of drinks and delicacies. Met Grill Restaurant, located off the main lobby, serves delicious American cuisine, while the Met Bar is perfect for enjoying refreshing cocktails with light snacks. Also, the hotel's surrounding area has some of the finest restaurants and bars in Midtown Manhattan.

Facilities and Amenities

From a well-equipped gym to a spacious business centre, there are plenty of amenities to make your stay memorable. The hotel also has a gift shop, tour desk, beauty salon and a lounge. Doubletree Metropolitan by Hilton truly promises you a delightful stay.

Hotel Facilities

  • Fitness centre
  • Gift shop
  • Barber/beauty shop
  • A bar
  • Restaurant
  • Bar
Business Facilities
  • Meeting/banquet facilities
  • Business centre
  • Fax/photocopying
Other Facilities
  • Babysitting/child services
  • Currency exchange
  • Tour desk
  • Ticket service
  • Luggage storage
  • ATM/cash machine on site
  • Concierge service
  • Facilities for disabled guests
  • Family rooms
  • Lift
  • Safety deposit box
  • Heating
  • Non-smoking throughout
  • Air conditioning


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COVID-19 Message

Dear Valued Customer,

These are challenging times for us all. Our first key priorities are to safeguard the health and well-being of our customers and employees. We appreciate that your travel arrangements, and the travel industry as a whole, has been particularly effected by the outbreak of COVID-19.

During this time we ask you to take into account the following:

  • Until 30th Apr, as instructed by government, our teams will be working from home. This will impact our call capacity at a time of high demand.
  • For travel within 7 days please email us at urgent@traveltrolley.co.uk. This will allow us to focus on these special cases as travel advice or your options may change frequently. To assist you best, please include your departure date, booking reference/invoice number and airline in the subject line.
  • For latest foreign travel advice, please check the Foreign and Commonwealth website https://www.gov.uk/foreign-travel-advice
  • We would also like to assure you that your money spent on your travel is completely safe. Travel Trolley will provide you with all necessary assistance, alternative flight options, refunds or credit for future travel per the airline’s policy. Thanks to our ABTA membership and ATOL bonding, your money is secure.

Please rest assured that Travel Trolley is committed to providing you with the excellent service and support you have come to expect of us.

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