How best to contact us, during the current COVID-19 safeguarding period, currently until 15 April 2020.

In these weeks our staff are required to work from home. Our teams are equipped and ready to assist you on email only and you are financially protected. We have created new email contacts : urgent@traveltrolley.co.uk for travel within 7 days. We look forward to assisting you and appreciate your understanding during these unprecedented times.

COVID-19 Message

Chalet Kilauea Hotel, Volcano Village

Andaz Maui at Wailea Resort

In a Lush Rainforest The Chalet Kilauea Hotel is a well-maintained hotel in the Volcano Village – Hawaii. Travellers can spend an entire day visiting tourist destinations like the Hawaii Volcanoes National Park, Cooper Center and Thomas A. Jaggar Museum. As Chalet Kilauea Hotel is situated in a verdant rainforest, the hotel guests are bound to have a rustic and unique experience here.

Non-Traditional Hotel Rooms The hotel rooms have a rainforest theme. There are three room variants, namely Deluxe Bungalow, Deluxe Room and Standard Room. All the rooms are pristinely spick and span, offering absolute comfort to the hotel guests. The customer service from the front desk is quite commendable.

Foodie's Paradise The Chalet Kilauea Hotel has multiple fabulous restaurants near it. For example, Ohelo Cafe offers cuisine inspired by fresh and local ingredients. Also, it serves hand-made cocktails and local craft beers. Another eating place named ‘Thai Thai Restaurant' offers delectable food items like 'Rib Eye Steak Thai Style' and 'Lemongrass Chicken'. Foodies will have a memorable time in the Volcano Village.

    • Room
    • Adults
    • Children
    • Child 1
    • Child 2
    • Child 3

Hotel Overview


Situated in a convenient location near the Hawaii Volcanoes National Park, The Chalet Kilauea Hotel provides nature-lovers an apt place to rest, relax and enjoy some of the natural wonders of our planet. Staying in the rainforest and observing the nearby volcanic sites is truly awe-inspiring. This Volcano Village hotel is quite well-liked.


The hotel has three room variants, namely Deluxe Bungalow, Deluxe Room and Standard Room. The Deluxe Bungalow features modern amenities like Free Wi-Fi, King-size Bed, cable TV, custom wet bar and LAVA-INSPIRED bathroom of white crystal marble and stone. It offers occupancy for two people. However, rollaway beds are not allowed.

Restaurants and Bars

There are innumerable eating venues near The Chalet Kilauea Hotel. Restaurants such as Kilauea Lodge & Restaurant, Eagles Lighthouse Cafe, Uncle George's Lounge, and Volcano Golf and Country Club Restaurant can be visited by hotel guests for sumptuous cuisines, snacks and beverages. Most of the eating venues around the hotel are family-friendly.

Facilities and Amenities

The hotel looks into the needs and demands of the hotel guests in an excellent manner. If the customers wish to have a fun-packed day, the concierge service can be quite useful. Beyond this, there are exclusive hotel offers such as AAA Membership Discount, AARP & Senior Rates, and Thrifty Car Rental.

Hotel Facilities

Dining and Bars
  • Coffee/tea in common areas
  • Picnic area
Business Features
  • Business centre
More about the Hotel
  • Free Wi-Fi
  • Free newspapers in lobby
  • Front desk (limited hours)
  • Concierge services
  • Garden
  • Free self parking
  • Total number of rooms - 5


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COVID-19 Message

Dear Valued Customer,

These are challenging times for us all. Our first key priorities are to safeguard the health and well-being of our customers and employees. We appreciate that your travel arrangements, and the travel industry as a whole, has been particularly effected by the outbreak of COVID-19.

During this time we ask you to take into account the following:

  • Until 30th Apr, as instructed by government, our teams will be working from home. This will impact our call capacity at a time of high demand.
  • For travel within 7 days please email us at urgent@traveltrolley.co.uk. This will allow us to focus on these special cases as travel advice or your options may change frequently. To assist you best, please include your departure date, booking reference/invoice number and airline in the subject line.
  • For latest foreign travel advice, please check the Foreign and Commonwealth website https://www.gov.uk/foreign-travel-advice
  • We would also like to assure you that your money spent on your travel is completely safe. Travel Trolley will provide you with all necessary assistance, alternative flight options, refunds or credit for future travel per the airline’s policy. Thanks to our ABTA membership and ATOL bonding, your money is secure.

Please rest assured that Travel Trolley is committed to providing you with the excellent service and support you have come to expect of us.

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