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How best to contact us, during the current COVID-19 safeguarding period, currently until 15 April 2020.

In these weeks our staff are required to work from home. Our teams are equipped and ready to assist you on email only and you are financially protected. We have created new email contacts : urgent@traveltrolley.co.uk for travel within 7 days. We look forward to assisting you and appreciate your understanding during these unprecedented times.

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Metropolitan Palace Hotel Dubai

Metropolitan Palace Hotel Dubai

6 Kilometres from the Airport Metropolitan Palace Hotel Dubai, situated on Al Maktoum Street, is just a walk away from several corporate offices. Also, a few popular malls are located within 2 to 3 kilometres of this famous Dubai 5-star hotel, making it a popular choice amongst leisure as well as business travellers. Enjoy a 10 minute drive on D 89 Road to reach the Metropolitan Palace Hotel from Dubai International Airport.

Deluxe Accommodation The 212 guestrooms of this 5-star hotel boast interiors modelled on European, Arabic and Far Eastern styles. The suites and guestrooms here are divided into several categories. Booking an Executive Club room entitles you to free airport transfers and exclusive access to private lounge which serves complimentary breakfast, evening cocktails as well as tea and coffee.

Savour the Flavours Al Shindagah is the highlight of scrumptious dining at Metropolitan Palace. This 24-hour restaurant serves healthy continental breakfast, and for lunch, you can enjoy dishes from the Middle East and India in addition to delicious international desserts. Soulful piano melodies played at dinner time add more to the ambience. For a classy yet informal dining setting, visit Sketch Bar & Grill to satiate your taste buds with Mediterranean cuisine.

    • Room
    • Adults
    • Children
    • Child 1
    • Child 2
    • Child 3

Hotel Overview

Location

Book a room at this plush five star hotel in Dubai to enjoy a luxurious stay in close proximity to popular shopping centres and tourist hotspots. Some of the famous places near the Metropolitan Palace Hotel are Gold Souk, Al Ghurair Centre, Reef Mall, and Fish Roundabout. Besides, you just need to drive along D 89 for around 10 minutes to reach Dubai International Airport.

Accommodation

The hotel offers luxury accommodation across a choice of 212 lavish guestrooms divided into categories such as Deluxe, Superior and Executive. The decor in every room has been inspired from various parts of the Far East, Europe and the Middle East. If you are staying at an Executive room, you will enjoy access to private lounge which offers complimentary services such as breakfast, tea and coffee.

Restaurants and Bars

While staying at Metropolitan Palace Hotel, you can choose to dine at its three swish restaurants, namely Al Shindagah, Al Diwan and Al Sharq. Al Shindagah is an all day dining restaurant whereas Al Diwan specializes in Lebanese cuisine and is also popular for its Belly dancers.

Facilities and Amenities

For corporate travellers, the hotel offers some of the best business facilities in Dubai. The conference rooms, an international business centre and ballroom are perfect for hosting seminars, annual meetings, and exhibitions as well as weddings and family functions.

Hotel Facilities

Complimentary Services
  • Shuttle to beach and shopping centre
  • Newspapers in lobby
  • Valet parking
Recreation/Health/Wellness
  • Full-service spa
  • Hair salon
  • Health club
  • Outdoor pool
  • Spa treatment rooms
  • Spa tub
  • Steam room
  • Sauna
Dining
  • Coffee & tea in lobby
  • Coffee shop or cafe
  • BBQ grills
  • Breakfast available
  • Bar & lounge
  • Poolside bar
  • Snack bar or deli
  • 03 restaurants
Transportation
  • Airport transfers
  • Town car or limo service
Shopping
  • On-site shopping
  • Gift shops/newsstand
Miscellaneous Services
  • Round the clock front desk
  • Accessible parking
  • Porter or bellhop
  • Multilingual staff
  • Wedding services
  • High-speed wired Internet
  • Express check-in and Check-out
  • Dry cleaning
  • Laundry service
  • ATM and banking services
  • Babysitting or childcare
  • Luggage storage
  • Elevator/lift
More about Hotel
  • Built in 1997
  • 212 rooms
  • 11 floors
  • 01 building or tower
Business Facilities
  • Conference centre
  • Business centre
  • One meeting room

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COVID-19 Message

Dear Valued Customer,

These are challenging times for us all. Our first key priorities are to safeguard the health and well-being of our customers and employees. We appreciate that your travel arrangements, and the travel industry as a whole, has been particularly effected by the outbreak of COVID-19.

During this time we ask you to take into account the following:

  • Until 30th Apr, as instructed by government, our teams will be working from home. This will impact our call capacity at a time of high demand.
  • For travel within 7 days please email us at urgent@traveltrolley.co.uk. This will allow us to focus on these special cases as travel advice or your options may change frequently. To assist you best, please include your departure date, booking reference/invoice number and airline in the subject line.
  • For latest foreign travel advice, please check the Foreign and Commonwealth website https://www.gov.uk/foreign-travel-advice
  • We would also like to assure you that your money spent on your travel is completely safe. Travel Trolley will provide you with all necessary assistance, alternative flight options, refunds or credit for future travel per the airline’s policy. Thanks to our ABTA membership and ATOL bonding, your money is secure.

Please rest assured that Travel Trolley is committed to providing you with the excellent service and support you have come to expect of us.

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