How best to contact us, during the current COVID-19 safeguarding period, currently until 15 April 2020.

In these weeks our staff are required to work from home. Our teams are equipped and ready to assist you on email only and you are financially protected. We have created new email contacts : urgent@traveltrolley.co.uk for travel within 7 days. We look forward to assisting you and appreciate your understanding during these unprecedented times.

COVID-19 Message

Traders Hotel Kuala Lumpur

A Shangri-La Property in the Heart of KLCC Traders Hotels by Shangri-La is a reputable property in Kuala Lumpur City Centre. Guests staying at this hotel enjoy stunning views of the city skyline and can admire the lush beauty of the KLCC Park. The Bukit Bintang Shopping District, Suria KLCC Shopping Mall as well as numerous bars and restaurants are located at a walking distance from this classy hotel in Kuala Lumpur.

A Number of Accommodation Choices The 571 rooms and suites at this hotel are divided across Executive Twin Towers Rooms, Deluxe Twin Towers Rooms, and Twin Towers View Suite. You can also choose to stay at City View Suite or Deluxe Garden View Room. The hotel's Traders Club Guest Room promises a super luxurious stay to guests. The Traders Club Lounge offers complimentary breakfast, beverages, evening cocktails, and Wi-Fi access.

Multiple Restaurants Gobo Chit Chat Restaurant serves delicious fare from all over the world. Besides scrummy food, this restaurant is loved by guests for its casual ambience and wonderful live entertainment. Dine at Gobo Upstairs Lounge & Grill to enjoy a fabulous dinner. Traders Hotel is home to an open-air rooftop bar as well. Visit this terrific spot and grab your drink!

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Hotel Overview


Located at a walking distance from famous Kuala Lumpur attractions such as Suria KLCC Shopping Mall and The Bukit Bintang Shopping District, Traders Hotel by Shangri-La is one of the premier hotels in Kuala Lumpur City Centre.


The hotel features 571 rooms and suites in addition to the exclusive accommodation at Traders Club. Guests staying at Traders Club rooms and suites are entitled to special privileges and a range of complimentary services such as Wi-Fi connectivity, breakfast, evening cocktails and afternoon tea. Book the Executive Twin Towers View Room and enjoy the stunning views of the Petronas Towers from your room.

Restaurants and Bars

Traders Hotel is home to a much loved open-air bar, Sky Bar. At this plush rooftop bar, overlooking the Petronas Towers, you can have a variety of alcoholic and non-alcoholic drinks. The hotel allures foodies with its two restaurants, Gobo Upstairs Lounge & Grill and Gobo Chit Chat Restaurant. The former is notable for its stylish décor whereas the latter has a casual ambience.

Facilities and Amenities

With the availability of conference facilities and a round-the-clock business centre, this hotel in Kuala Lumpur makes for a popular choice among business travellers. Other facilities available at the hotel include health club, rooftop infinity pool and limousine service.

Hotel Facilities

Complimentary Services
  • Wi-Fi
  • Area shuttle
  • Shopping centre shuttle
  • Indoor pool
  • Health club
  • Roll-in shower
  • Sauna
  • Steam room
  • On-site spa services
  • Turkish bath or Hammam
  • Bar & lounge
  • Restaurant
  • Snack bar or deli
  • Limo service
  • Airport transfers
Business Facilities
  • Meeting rooms
  • Business centre
Miscellaneous Services
  • 24x7 front desk
  • Concierge services
  • Express check-in/check-out
  • Safe-deposit box at front desk
  • Luggage storage
  • Laundry facilities
  • Dry cleaning
  • Babysitting
  • Elevator
  • Laundry service
  • Accessible bathroom
  • Multilingual staff
  • Valet parking
  • Supervised childcare
More about Hotel
  • Built in 2005
  • 01 buildings or tower
  • 34 floors
  • 571 rooms


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COVID-19 Message

Dear Valued Customer,

These are challenging times for us all. Our first key priorities are to safeguard the health and well-being of our customers and employees. We appreciate that your travel arrangements, and the travel industry as a whole, has been particularly effected by the outbreak of COVID-19.

During this time we ask you to take into account the following:

  • Until 30th Apr, as instructed by government, our teams will be working from home. This will impact our call capacity at a time of high demand.
  • For travel within 7 days please email us at urgent@traveltrolley.co.uk. This will allow us to focus on these special cases as travel advice or your options may change frequently. To assist you best, please include your departure date, booking reference/invoice number and airline in the subject line.
  • For latest foreign travel advice, please check the Foreign and Commonwealth website https://www.gov.uk/foreign-travel-advice
  • We would also like to assure you that your money spent on your travel is completely safe. Travel Trolley will provide you with all necessary assistance, alternative flight options, refunds or credit for future travel per the airline’s policy. Thanks to our ABTA membership and ATOL bonding, your money is secure.

Please rest assured that Travel Trolley is committed to providing you with the excellent service and support you have come to expect of us.

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