How best to contact us, during the current COVID-19 safeguarding period, currently until 15 April 2020.

In these weeks our staff are required to work from home. Our teams are equipped and ready to assist you on email only and you are financially protected. We have created new email contacts : urgent@traveltrolley.co.uk for travel within 7 days. We look forward to assisting you and appreciate your understanding during these unprecedented times.

COVID-19 Message

The Ritz-Carlton, Kuala Lumpur

In the Heart of Golden Triangle Area Ritz-Carlton is an award-winning luxury hotel in Kuala Lumpur, featuring an array of lavish guestrooms and suites, world-class recreational amenities and some of the finest dining venues in the Malaysian capital. The marvellous property is located right in the heart of Kuala Lumpur's famous Golden Triangle area. It is approximately 45 km from Kuala Lumpur International Airport and a 5-minute walk from Bukit Bintang and Pavilion Mall.

Modern Rooms with Superb Amenities Enjoy a world of modern comforts and warm Malaysian hospitality at any of the hotel's 365 guestrooms and suites. Suites are classified into three categories - One Bedroom, Two Bedroom and Three Bedroom; while rooms are available in a single 'Deluxe' category. Guests will love in-room amenities like flat screen TV, mini bar and internet access. Guests can enjoy the views of the city from the large floor-to-ceiling windows!

Enjoy Global Delicacies and Pampering Spa Enjoy different kinds of Asian and Western cuisines at the hotel's restaurants. While the award-winning Li Yen is known for its traditional Cantonese specialities, the Cobalt Room serves a variety of local and international flavours.

Spa Village at The Ritz-Carlton is an apt place to enjoy refreshing massage therapies, spa treatments and facials. The hotel also features an outdoor pool, fitness centre and meeting/banquet facilities to provide a delightful holiday experience to guests.

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    • Adults
    • Children
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    • Child 2
    • Child 3

Hotel Overview


Ritz-Carlton Kuala Lumpur offers memorable luxury accommodation in the city's prestigious Golden Triangle area. Guests have easy access to the city's major business and entertainment hub, Bukit Bintang. Pavilion Mall is only a 5-minute walk from the hotel. Distance from the airport to the hotel is approximately 45kms.


Ritz-Carlton Kuala Lumpur has 365 guestrooms and suites that feature amenities like internet access, mini bar, satellite TV and tea/coffee making machine. The spacious, marble bathrooms are equipped with separate shower and bathtub facilities. Enjoy gorgeous city views from the large floor-to-ceiling windows.

Restaurants and Bars

Guests at this five-star Kuala Lumpur hotel are in for a superb dining experience. Three trendy restaurants here serve Chinese, Japanese and a range of Western delicacies. Daily buffet breakfast is available too. The Lobby Lounge is where you can enjoy cool drinks with live music.

Facilities and Amenities

Pamper yourself at the hotel's much acclaimed Spa Village. Here, you can treat your body to healing massages, spa treatments and facial services. Corporate travellers would find the hotel's well-equipped business centre and meeting facilities impressive. A spacious fitness centre, outdoor pool and a bar are other facilities available for guests at Ritz-Carlton Kuala Lumpur.

Hotel Facilities

  • Outdoor Pool
  • Fitness Center
  • Spa
  • Massage
  • Bar
  • Restaurant with Dining Menu
  • Buffet-Style Restaurant
General Services
  • Safe
  • Non-smoking Rooms
  • Family Rooms
  • Elevator
Other Services
  • Car Rental
  • 24-Hour Front Desk
  • Concierge Service
  • Babysitting/Child Services
  • Souvenir/Gift Shop
Business Facilities
  • Meeting/Banquet Facilities
  • Business Center
  • Fax/Photocopying


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COVID-19 Message

Dear Valued Customer,

These are challenging times for us all. Our first key priorities are to safeguard the health and well-being of our customers and employees. We appreciate that your travel arrangements, and the travel industry as a whole, has been particularly effected by the outbreak of COVID-19.

During this time we ask you to take into account the following:

  • Until 30th Apr, as instructed by government, our teams will be working from home. This will impact our call capacity at a time of high demand.
  • For travel within 7 days please email us at urgent@traveltrolley.co.uk. This will allow us to focus on these special cases as travel advice or your options may change frequently. To assist you best, please include your departure date, booking reference/invoice number and airline in the subject line.
  • For latest foreign travel advice, please check the Foreign and Commonwealth website https://www.gov.uk/foreign-travel-advice
  • We would also like to assure you that your money spent on your travel is completely safe. Travel Trolley will provide you with all necessary assistance, alternative flight options, refunds or credit for future travel per the airline’s policy. Thanks to our ABTA membership and ATOL bonding, your money is secure.

Please rest assured that Travel Trolley is committed to providing you with the excellent service and support you have come to expect of us.

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