How best to contact us, during the current COVID-19 safeguarding period, currently until 15 April 2020.

In these weeks our staff are required to work from home. Our teams are equipped and ready to assist you on email only and you are financially protected. We have created new email contacts : urgent@traveltrolley.co.uk for travel within 7 days. We look forward to assisting you and appreciate your understanding during these unprecedented times.

COVID-19 Message

Mandarin Oriental Kuala Lumpur

At a Walking Distance from Popular KL Attractions Mandarin Oriental Kuala Lumpur, a 5-star property in the heart of the city centre, is a popular accommodation choice among business as well as leisure travellers in Kuala Lumpur. Attractions such as the Petronas Towers, Kuala Lumpur City Centre Park, the Golden Triangle, and Little India are all located very close to the hotel. A 45-minute car ride from the Mandarin Oriental takes you to the international airport.

Classy Rooms, Luxurious Suites, and Swanky Executive Apartments This 5-star hotel in Kuala Lumpur has 632 guestrooms including rooms, suites and executive apartments. Guests can enjoy the captivating views of the city, the twin towers, or the park from their rooms. The ones who wish to enjoy the best of hospitality can book the hotel's Presidential Suite and admire the sweeping views the Petronas Towers and Kuala Lumpur City Centre Park. Mandarin Oriental's Executive Apartments are available under two variants - the two-bedroom and the three-bedroom.

Splendid Dining Experience at Snazzy Restaurants, Bars and Lounges Mandarin Oriental Kuala Lumpur has multiple dining venues for guests. Lai Po Heen is a lovely restaurant which specializes in Cantonese cuisine; also, you can watch the chefs preparing your dish at the restaurant's open kitchen. Dine at Mandarin Grill and enjoy an array of international dishes, all prepared with a unique contemporary twist! The Sultan Lounge is often referred as the coolest late-night lounge in Kuala Lumpur and is a must visit for guests. Mo Bar, Lounge on the Park, and Wasabi Bistro are other dining and wining spots at this 5-star property in the Malaysian capital.

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    • Children
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    • Child 2
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Hotel Overview


Mandarin Oriental is located in the Malaysian capital, between the Petronas Towers and the City Centre Park. This 5-star property places you close to the Kuala Lumpur Convention Centre, Little India, Merdeka Square, and Petaling Street.


You can choose to stay at any of the Rooms, Suites or Executive Apartments that are available at the hotel. Book the hotel's Club Suite or the Presidential Suite to enjoy an exclusive set of guest amenities and facilities. Group travellers, especially families, often prefer Mandarin Oriental's Executive Apartments.

Restaurants and Bars

Mandarin Oriental boasts some of the best restaurants in Kuala Lumpur. The stylish Sultan Lounge is probably the best late-night lounge in the capital city of Malaysia. Visit the place to enjoy a variety of cocktails and the latest music. If your taste buds crave for Cantonese delicacies, Lai Po Heen is the place to be. Wasabi Bistro, Casbah, and Mosaic are other restaurants/bars at this 5-star hotel that serve scrummy dishes and wonderful drinks.

Facilities and Amenities

The spa at the Mandarin Oriental Kuala Lumpur is spread across two floors and offers a range of spa therapies, massages, and treatments to its guests. You can also participate in exercise classes and swimming sessions, or enjoy a game of tennis. With the largest ballroom in Kuala Lumpur, this hotel holds a variety of corporate as well as personal events throughout the year.

Hotel Facilities

  • Children's pool
  • Fitness facilities
  • Health club
  • On-site spa services
  • Sauna
  • Outdoor pool
  • Steam room
  • Tennis courts
  • Hair salon
  • Spa tub
  • Spa treatment room
  • Coffee shop or café
  • Poolside bar
  • Coffee & tea in common areas
  • Restaurants
  • Bars & lounges
  • Limo service
  • Airport transfers
Business Facilities
  • Conference space
  • Business centre
  • Meeting rooms
  • 24-hour front desk
  • Babysitting or childcare
  • Dry cleaning
  • Laundry service
  • Express check-in/check-out
  • Multilingual staff
  • Laundry facilities
  • Valet parking
  • Safe-deposit box at front desk
  • Supervised childcare
  • Wedding services
  • Luggage storage
  • Gift shops or newsstand
  • Elevator or lift
  • Babysitting
More about Hotel
  • 30 floors
  • 632 rooms


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COVID-19 Message

Dear Valued Customer,

These are challenging times for us all. Our first key priorities are to safeguard the health and well-being of our customers and employees. We appreciate that your travel arrangements, and the travel industry as a whole, has been particularly effected by the outbreak of COVID-19.

During this time we ask you to take into account the following:

  • Until 30th Apr, as instructed by government, our teams will be working from home. This will impact our call capacity at a time of high demand.
  • For travel within 7 days please email us at urgent@traveltrolley.co.uk. This will allow us to focus on these special cases as travel advice or your options may change frequently. To assist you best, please include your departure date, booking reference/invoice number and airline in the subject line.
  • For latest foreign travel advice, please check the Foreign and Commonwealth website https://www.gov.uk/foreign-travel-advice
  • We would also like to assure you that your money spent on your travel is completely safe. Travel Trolley will provide you with all necessary assistance, alternative flight options, refunds or credit for future travel per the airline’s policy. Thanks to our ABTA membership and ATOL bonding, your money is secure.

Please rest assured that Travel Trolley is committed to providing you with the excellent service and support you have come to expect of us.

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