How best to contact us, during the current COVID-19 safeguarding period, currently until 15 April 2020.

In these weeks our staff are required to work from home. Our teams are equipped and ready to assist you on email only and you are financially protected. We have created new email contacts : urgent@traveltrolley.co.uk for travel within 7 days. We look forward to assisting you and appreciate your understanding during these unprecedented times.

COVID-19 Message

Holiday Inn Resort Penang

Located Close to a Famous Beach Guests at Holiday Inn Resort Penang are just a short walk away from Batu Ferringhi Beach and the night bazaar, Jalan Batu Ferringhi. A short drive from the hotel takes you to famous attractions such as the Teluk Bahang Penang Forest National Park and the Tropical Spice Garden. Plus, you can reach the Bayan Lepas Free Trade Zone in around 45 minutes from Holiday Inn Resort.

Classy Guestrooms Spread Over Two TowersTake your pick from rooms and suites located across two towers - Beach Wing and Ferringhi Tower. A sky-bridge connects these towers. Beachcombers can book a room in the Beach Wing to enjoy easy access to the palm-fringed waterfront. The ones staying at Ferringhi Tower can admire the captivating coastline of Penang.

Great Dining and Excellent Recreational Options The hotel has different onsite dining venues. You can dine at Terrace Café, which is much loved by tourists. For an exotic dining experience get a table at the open-air setting and admire the tropical beauty that surrounds the resort. The menu at Lobby Lounge features an array of tea varieties, snacks and drinks. In terms of recreation, guests staying at this hotel can participate in games such as pool volleyball, water polo, and water basketball.

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    • Children
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    • Child 2
    • Child 3

Hotel Overview


Holiday Inn Resort Penang is a popular accommodation choice near Batu Ferringhi Beach. Guests are placed close to notable tourist attractions such as the Tropical Spice Garden and the Teluk Bahang Penang Forest National Park. To enjoy night-time shopping, you just need to hop out of the resort and walk to the Jalan Batu Ferringhi night bazaar!


You can choose from guestrooms located across two buildings - Ferringhi Tower and Beach Wing. You can also choose stay in a classy suite, which has a private balcony and a separate lounge. Families usually prefer the kidSuite, which comes with bunk or twin beds and is equipped with a PlayStation. Each guestroom at this resort has a mini refrigerator, work desk with lamp, and internet access.

Restaurants and Bars

Lobby Lounge and Terrace Café are two dining spots at this hotel, both of which are located in the Beach Wing. Terrace Café features indoor as well as al fresco seating and its menu comprises scrummy delicacies from Malaysia and various other countries. The restaurant is famous for the scrumptious barbecue dinner. Visit the Lobby Lounge to enjoy tea, light snacks, and drinks.

Facilities and Amenities

Recreation at Holiday Inn Resort Penang includes a range of sports and adventure activities. You can play water polo, beach volleyball and water basketball or can spend time at the modern fitness centre. An array of corporate and social events can be arranged at the resort's meeting rooms.

Hotel Facilities

Complimentary Services
  • Wi-Fi
  • Area shuttle
  • Self parking
  • Shopping centre shuttle
  • Supervised childcare and activities
  • Children's club
  • Arcade or game room
  • Children's pool
  • Fitness facilities
  • Garden
  • Outdoor pool
  • Outdoor tennis court
  • Restaurants
  • Bar & lounge
  • Poolside bar
  • Barbecue grills
  • Airport Transfers
  • Limo service
  • 24x7 front desk with safe-deposit box
  • Concierge services
  • Round the clock business centre
  • Elevator or lift
  • Roll-in shower
  • Childcare
  • Television in common areas
  • Laundry service
  • Wedding services
  • Bellhop or porter
  • Multilingual staff
  • Gift shops or newsstand
  • Computer station
  • Babysitting
  • Dry cleaning
  • Luggage storage
  • Assistance for tours and tickets
Business Facilities
  • One meeting room
  • Conference space
More about Hotel
  • 02 buildings or towers
  • 23 floors
  • 350 rooms


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COVID-19 Message

Dear Valued Customer,

These are challenging times for us all. Our first key priorities are to safeguard the health and well-being of our customers and employees. We appreciate that your travel arrangements, and the travel industry as a whole, has been particularly effected by the outbreak of COVID-19.

During this time we ask you to take into account the following:

  • Until 30th Apr, as instructed by government, our teams will be working from home. This will impact our call capacity at a time of high demand.
  • For travel within 7 days please email us at urgent@traveltrolley.co.uk. This will allow us to focus on these special cases as travel advice or your options may change frequently. To assist you best, please include your departure date, booking reference/invoice number and airline in the subject line.
  • For latest foreign travel advice, please check the Foreign and Commonwealth website https://www.gov.uk/foreign-travel-advice
  • We would also like to assure you that your money spent on your travel is completely safe. Travel Trolley will provide you with all necessary assistance, alternative flight options, refunds or credit for future travel per the airline’s policy. Thanks to our ABTA membership and ATOL bonding, your money is secure.

Please rest assured that Travel Trolley is committed to providing you with the excellent service and support you have come to expect of us.

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