How best to contact us, during the current COVID-19 safeguarding period, currently until 15 April 2020.

In these weeks our staff are required to work from home. Our teams are equipped and ready to assist you on email only and you are financially protected. We have created new email contacts : urgent@traveltrolley.co.uk for travel within 7 days. We look forward to assisting you and appreciate your understanding during these unprecedented times.

COVID-19 Message

Cititel Express Kuala Lumpur

In the Heart of Kuala LumpurCititel Express is a renowned hotel in Kuala Lumpur City Centre and promises a delightful stay for both leisure and business tourists visiting the Malaysian capital. The multi-story property is just a 10-minute walk from Putra World Trade Centre and features world-class amenities including a spa, a restaurants and conference centre. Guests at the Cititel Express are in close proximity to many of the city's hottest attractions, including the Twin Towers, Kuala Lumpur Convention Centre, and the vibrant Little India.

Spacious Rooms with Modern Comforts Enjoy amenities such as internet access, satellite TV, and coffee/tea making machine, along with round-the-clock room service at the hotel's nicely appointed rooms. A total of 244 rooms here are classified into six categories and cater to both business and leisure tourists. Each room has a large window with beautiful city views. The private bathrooms come with showers and a hairdryer.

Excellent Dining and Spa Treatments Treat your taste buds to a range of local and western dishes at the Terrace restaurant. A warm ambience and lovely city views from the terrace will definitely add to your dining experience. The hotel's excellent spa is perfect for enjoying rejuvenating massages and other spa treatments. At the tour desk, you can seek help for your travel arrangements in Kuala Lumpur and other nearby destinations.

    • Room
    • Adults
    • Children
    • Child 1
    • Child 2
    • Child 3

Hotel Overview


A short walk from Putra World Trade Centre, Cititel Express Kuala Lumpur is strategically situated in Kuala Lumpur City Centre. It is an excellent accommodation choice for both leisure and business tourists. The hotel serves as the perfect base to explore many of Kuala Lumpur's popular attractions. While you stay at Cititel Express Kuala Lumpur, you are near the famous Chow Kit Night Market and Tatt Khalsa Diwan. The Petronas Twin Towers are a short drive away too.


The 244 air-conditioned guestrooms at Cititel Express Kuala Lumpur feature Wi-Fi internet, cable TV and tea/coffee making facility. Every room has a private bathroom equipped with shower as well as hair dryer. Guests will also enjoy the lovely city views from the large room windows.

Restaurants and Bars

The hotel has a nice terrace restaurant that serves a wide array of local and foreign delicacies. The restaurant serves breakfast, lunch, and dinner. There is also a café where you can enjoy coffee/tea with light snacks. In-room dining is available between 7 am and 11 pm.

Facilities and Amenities

There are various amenities, including meeting facilities, tour/travel desk, and a spa where guests can rejuvenate their mind, body, and soul by indulging in an array of massages and various other spa therapies.

Hotel Facilities

  • Spa treatment room(s)
  • Health club
  • Coffee shop or cafe
  • Restaurant
  • In-room dining
  • One meeting room
  • Conference space size (feet) – 1520
Other Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Elevator/lift
  • Laundry facilities
  • Luggage storage
  • Parking (limited spaces)
  • Porter/bellhop
  • Self parking (surcharge)
  • Tours/ticket assistance
  • Wi-Fi (surcharge)
More about the Hotel
  • Year Built1993
  • Total number of rooms - 244
  • Number of buildings/towers - 1
  • Number of floors - 17


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COVID-19 Message

Dear Valued Customer,

These are challenging times for us all. Our first key priorities are to safeguard the health and well-being of our customers and employees. We appreciate that your travel arrangements, and the travel industry as a whole, has been particularly effected by the outbreak of COVID-19.

During this time we ask you to take into account the following:

  • Until 30th Apr, as instructed by government, our teams will be working from home. This will impact our call capacity at a time of high demand.
  • For travel within 7 days please email us at urgent@traveltrolley.co.uk. This will allow us to focus on these special cases as travel advice or your options may change frequently. To assist you best, please include your departure date, booking reference/invoice number and airline in the subject line.
  • For latest foreign travel advice, please check the Foreign and Commonwealth website https://www.gov.uk/foreign-travel-advice
  • We would also like to assure you that your money spent on your travel is completely safe. Travel Trolley will provide you with all necessary assistance, alternative flight options, refunds or credit for future travel per the airline’s policy. Thanks to our ABTA membership and ATOL bonding, your money is secure.

Please rest assured that Travel Trolley is committed to providing you with the excellent service and support you have come to expect of us.

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