New York

How best to contact us, during the current COVID-19 safeguarding period, currently until 15 April 2020.

In these weeks our staff are required to work from home. Our teams are equipped and ready to assist you on email only and you are financially protected. We have created new email contacts : urgent@traveltrolley.co.uk for travel within 7 days. We look forward to assisting you and appreciate your understanding during these unprecedented times.

COVID-19 Message

A Short Walk from the Central Park Superbly designed accommodation, pleasing hospitality and a central location close to the famous Central Park, make Viceroy New York an ideal choice for leisure and business tourists. Guests at this plush hotel get to fully experience the signature glitz and glamour of the Big Apple. It is a 2-minute walk from Carnegie Hall and just 2 blocks south of Central Park. Rockefeller Plaza, Carnegie Hall, Lincoln Center, Radio City Music Hall and Fifth Avenue shopping are other popular attractions the hotel offers easy access to.

Stylish Rooms with Leisure Amenities The hotel's elegantly designed guestrooms and suites feature modern amenities for both leisure and corporate travellers. Each room offers amenities such as Wi-Fi internet access, HD flat-screen TV, generously stocked mini bar and in-room safe. The suites at Viceroy New York are luxurious, and offer gorgeous views of the surrounding areas.

Dine and Drink to Your Heart's Content Dining options at Viceroy New York includes the popular Kingside Restaurant, which serves modern American dishes and handcrafted beer. For outdoor dining, check out The Roof New York and enjoy a variety of drinks and delicacies, while feasting your eyes upon mesmerising views of the Central Park. A 24-hour fitness centre, a full-service spa, salon and 3 swimming pools are some of the other amenities that guests can enjoy at this luxury New York hotel.

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    • Children
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Hotel Overview


Viceroy New York enjoys a central location close to many of the city's popular attractions such as the Central Park, Rockefeller Plaza, Carnegie Hall, and Lincoln Center. This is one of the reasons, which makes the hotel such a big hit among holidaymakers. The luxury hotel is a short walk from Carnegie Hall and is nearly 20 miles from JF Kennedy International Airport. Many of Manhattan's popular shopping and entertainment venues are in close proximity too.


The 240 air-conditioned rooms and suites at Viceroy New York ensure a delightful stay to both leisure and business tourists. Apart from elegant décor and modern furnishing, guests are impressed by amenities such as high-speed internet, generously stocked mini-bars, Illy Espresso Maker and spa products by Neil George. Viceroy Junior Suites are a bit more spacious and also come with a central seating area, a wide workspace and windows offering stunning views of the surrounding area.

Restaurants and Bars

Kingside, the hotel's main restaurant, is located at street level and serves contemporary American dishes cooked by the celebrity Chef Marc Murphy. The list of wines and handcrafted cocktails is impressive too. Located at the top of Viceroy New York, is the trendy 'The Roof New York', which is known for offering global delicacies and drinks, along with picturesque views of the area.

Facilities and Amenities

From a well-equipped fitness centre to a coffee shop & café, there are many modern amenities you can enjoy at the Viceroy New York. Enjoy drinking and dining at the rooftop terrace while taking in the views of Manhattan. The hotel also features conference space and meeting rooms for the guests who are on an official visit to New York.

Hotel Facilities

  • 24-hour fitness facilities
  • Bar/lounge
  • Porter/bellhop
  • Rooftop terrace
  • Breakfast available (surcharge)
  • Coffee shop or cafe
  • Restaurant
Other facilities
  • Accessible bathroom
  • Babysitting or childcare (surcharge)
  • Elevator/lift
  • Express check-out
  • Free newspapers in lobby
  • In-room accessibility
  • Library
  • Limo or Town Car service available
  • Luggage storage
  • Roll-in shower
  • Terrace
  • Tours/ticket assistance
  • Valet parking (surcharge)
Business Facilities
  • Conference facility
  • Computer station
  • Meeting rooms
  • Wi-Fi (surcharge)
More about the Hotel
  • Year Built 2013
  • Total number of rooms - 240
  • Number of floors - 29
  • Multilingual staff
  • Smoke-free property
  • Pets allowed


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COVID-19 Message

Dear Valued Customer,

These are challenging times for us all. Our first key priorities are to safeguard the health and well-being of our customers and employees. We appreciate that your travel arrangements, and the travel industry as a whole, has been particularly effected by the outbreak of COVID-19.

During this time we ask you to take into account the following:

  • Until 30th Apr, as instructed by government, our teams will be working from home. This will impact our call capacity at a time of high demand.
  • For travel within 7 days please email us at urgent@traveltrolley.co.uk. This will allow us to focus on these special cases as travel advice or your options may change frequently. To assist you best, please include your departure date, booking reference/invoice number and airline in the subject line.
  • For latest foreign travel advice, please check the Foreign and Commonwealth website https://www.gov.uk/foreign-travel-advice
  • We would also like to assure you that your money spent on your travel is completely safe. Travel Trolley will provide you with all necessary assistance, alternative flight options, refunds or credit for future travel per the airline’s policy. Thanks to our ABTA membership and ATOL bonding, your money is secure.

Please rest assured that Travel Trolley is committed to providing you with the excellent service and support you have come to expect of us.

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