New York

How best to contact us, during the current COVID-19 safeguarding period, currently until 15 April 2020.

In these weeks our staff are required to work from home. Our teams are equipped and ready to assist you on email only and you are financially protected. We have created new email contacts : urgent@traveltrolley.co.uk for travel within 7 days. We look forward to assisting you and appreciate your understanding during these unprecedented times.

COVID-19 Message

Dream Downtown New York

Dream Downtown New York

Centralised Location in Downtown Manhattan Set between the Meatpacking District and Chelsea, the luxurious Dream Downtown New York hotel is minutes from the High Line Park. Along with its centralised location, guests are impressed by the hotel's world-class amenities and warm hospitality. Guests at Dream Downtown are placed close to many popular tourist sites such as Union Square and Empire State Building.

Luxury Rooms with Modern Conveniences Take your pick from 314 air-conditioned rooms with amenities such as mini bars, 40-inch flat-screen TVs, iPod docks and luxe beds. The hotel offers 24X7 room service to make your stay more delightful. The complimentary wired and wireless Internet service keep you connected with family or friends. The ungraded suites come with extra living space, HDTV projectors and surround-sound systems.

Delectable Dining and Great Amenities With restaurants, bars/lounges, including a poolside bar, and a coffee shop, Dream Downtown hotel is a haven for foodies. In terms of amenities, guests can access an outdoor pool and a 24-hour fitness centre. You can also enjoy boutique shopping in the lobby area. A rooftop lounge and the popular “Beach Club” add to your experience here.

    • Room
    • Adults
    • Children
    • Child 1
    • Child 2
    • Child 3

Hotel Overview


Dream Downtown enjoys a centralised location in Downtown Manhattan. The luxurious property is set between Meatpacking District and Chelsea and offers easy access to many popular tourist attractions including Union Square and Empire State Building. The famous High Line Park is minutes from this luxury downtown hotel.


Guests at Dream Downtown enjoy a comfortable stay, thanks to its nicely appointed rooms and suites that come equipped with modern amenities and 24*7 room service. Each of the 314 air-conditioned rooms and suites features internet access, 40-inch flat-screen TVs, iPod docks and luxe beds.

Restaurants and Bars

Treat your taste buds to a variety of local and international cuisines at the hotel's multiple restaurants and bars. Enjoy delicious Mexican food with a selection of handcrafted mezcal and tequila cocktails at Bodega Negra, or try a variety of seasonal flavours at the Beach. The hotel also has a rooftop nightclub and a lounge bar.

Facilities and Amenities

Unwind yourself by the outdoor pool or workout at the fully-equipped fitness centre. Guests can also enjoy onsite shopping and can hire bikes to explore New York in style. A fully-functional business centre, meeting rooms and a nightclub are other facilities available at Dream Downtown.

Hotel Facilities

  • Outdoor pool
  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Poolside bar
  • 24-hour fitness facilities
  • Gift shops or newsstand
  • Hair salon
  • Nightclub
  • Breakfast available (surcharge)
  • Coffee shop or cafe
  • Number of bars/lounges – 6
  • Restaurant
Other Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Elevator/lift
  • Express check-out
  • Free Wi-Fi
  • Free newspapers in lobby
  • Free wired high-speed Internet
  • Luggage storage
  • Multilingual staff
More about the Hotel
  • Number of buildings/towers - 2
  • Number of floors - 12
  • Total number of rooms - 314
  • Tours/ticket assistance
  • Valet parking (surcharge)
  • Year Built2011


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COVID-19 Message

Dear Valued Customer,

These are challenging times for us all. Our first key priorities are to safeguard the health and well-being of our customers and employees. We appreciate that your travel arrangements, and the travel industry as a whole, has been particularly effected by the outbreak of COVID-19.

During this time we ask you to take into account the following:

  • Until 30th Apr, as instructed by government, our teams will be working from home. This will impact our call capacity at a time of high demand.
  • For travel within 7 days please email us at urgent@traveltrolley.co.uk. This will allow us to focus on these special cases as travel advice or your options may change frequently. To assist you best, please include your departure date, booking reference/invoice number and airline in the subject line.
  • For latest foreign travel advice, please check the Foreign and Commonwealth website https://www.gov.uk/foreign-travel-advice
  • We would also like to assure you that your money spent on your travel is completely safe. Travel Trolley will provide you with all necessary assistance, alternative flight options, refunds or credit for future travel per the airline’s policy. Thanks to our ABTA membership and ATOL bonding, your money is secure.

Please rest assured that Travel Trolley is committed to providing you with the excellent service and support you have come to expect of us.

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