Los Angeles

How best to contact us, during the current COVID-19 safeguarding period, currently until 15 April 2020.

In these weeks our staff are required to work from home. Our teams are equipped and ready to assist you on email only and you are financially protected. We have created new email contacts : urgent@traveltrolley.co.uk for travel within 7 days. We look forward to assisting you and appreciate your understanding during these unprecedented times.

COVID-19 Message

An Ocean Liner with Maritime History Once an ocean liner and now a hotel, The Queen Mary offers a one-of-its-kind accommodation facility. Steeped in rich maritime history, this Long Beach hotel gives a unique glance into an era when steamships were the most royal way to travel. The Aquarium of the Pacific and Long Beach Cruise Terminal are located near the hotel. You can easily reach the hotel from Long Beach Airport, Los Angeles International Airport and John Wayne Airport. A couple of options are 'Super Shuttle' and 'Prime Time Shuttle'.

Staterooms and Suites The First-Class Staterooms and Suites are situated on the three decks of the ship. Most of the staterooms feature original artwork found on the ship during its prime time, as well as authentic Art Deco built-ins for extra storage. The wide range of accommodation facilities allow people to pick a room of their choice and have a comfortable stay. Interestingly, no two rooms are similar! You will simply love your experience here.

Lavish Eating Venues From fine dining to refreshments, Queen Mary offers literally anything and everything to its guests! Foodies will have the time of their lives tasting the ultimate cuisines here. The floating hotel has numerous restaurants, lounges and bars. That's why the hotel's website features a downloadable map for potential guests. Needless to say, travellers are inspired to dine aboard.

    • Room
    • Adults
    • Children
    • Child 1
    • Child 2
    • Child 3

Hotel Overview


This family-friendly hotel is on the waterfront and few kilometres away from Aquarium of the Pacific and Long Beach Convention and Entertainment Center. For the convenience of the hotel guests, free transport service is offered from the Convention Center and Pine Avenue areas. While there are multiple shopping options off-board, The Queen Mary has attractive on-site shops as well. Some of them are Portside Marketplace, Starboard Shoppe and Wyndham Preview Center. The hotel is well-connected with the three international airports, namely Long Beach Airport, Los Angeles International Airport and John Wayne Airport.


The 346 First-Class Staterooms and 9 Suites are beautifully decorated with contemporary amenities and conveniences. The modern amenities include iPod docking stations, flat-screen television, complimentary wireless Internet access and private bathrooms with shower/tub combinations. Every Stateroom radiates sophistication with its traditional, classy and elegantcharm. Queen Mary is considered an apt place for family vacationers, couples looking forward to a romantic outing and travellers seeking an unforgettable hotel experience.

Restaurants and Bars

Queen Mary is truly a foodie's paradise! The wide variety of cuisines, beverages and snacks available in numerous restaurants and bars should not be missed by the hotel guests. Guests can visit eating places like Sir Winston's Restaurant & Lounge, Chelsea Chowder House & Bar, Observation Bar and Art Deco Lounge and various other on-site restaurants for a supreme dining experience.

Facilities and Amenities

Queen Mary provides ample space for all forms of celebratory occasions like proms, reunions, birthday parties, and other social gatherings. Apart from these, the hotel commemorates events and festivals such as Shipkicker, Memorial Day and Art Deco Festival to entice travellers.

Hotel Facilities

Dining and Bars
  • Breakfast available (surcharge)
  • Bar/lounge
  • Snack bar/deli
  • Number of restaurants - 3
  • Arcade/game room
  • Gift shops or newsstand
  • Health club
  • Number of coffee shops/cafes - 3
  • Spa services on site
  • Shopping on site
  • Full-service spa
  • Spa treatment room(s)
  • One meeting room
  • Business centre
More about the Hotel
  • Multilingual staff
  • ATM/banking
  • Total number of rooms - 346
  • Concierge services
  • Self parking (surcharge)
  • Dry cleaning/laundry service
  • Valet parking (surcharge)
  • Porter/bellhop
  • Rooftop terrace
  • Safe-deposit box at front desk
  • Express check-in
  • Luggage storage
  • Pets allowed
  • Free newspapers in lobby
  • Wedding services
  • Number of floors - 3
  • Number of buildings/towers - 1
  • Designated smoking areas
  • 24-hour front desk
  • Free WiFi
  • Express check-out
  • Hair salon
  • Elevator/lift


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Many of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. If you have booked a flight only where the ticket is not issued immediately, your flight will be protected under our ATOL. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go :www.atol.org.uk/ATOLCertificate

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COVID-19 Message

Dear Valued Customer,

These are challenging times for us all. Our first key priorities are to safeguard the health and well-being of our customers and employees. We appreciate that your travel arrangements, and the travel industry as a whole, has been particularly effected by the outbreak of COVID-19.

During this time we ask you to take into account the following:

  • Until 30th Apr, as instructed by government, our teams will be working from home. This will impact our call capacity at a time of high demand.
  • For travel within 7 days please email us at urgent@traveltrolley.co.uk. This will allow us to focus on these special cases as travel advice or your options may change frequently. To assist you best, please include your departure date, booking reference/invoice number and airline in the subject line.
  • For latest foreign travel advice, please check the Foreign and Commonwealth website https://www.gov.uk/foreign-travel-advice
  • We would also like to assure you that your money spent on your travel is completely safe. Travel Trolley will provide you with all necessary assistance, alternative flight options, refunds or credit for future travel per the airline’s policy. Thanks to our ABTA membership and ATOL bonding, your money is secure.

Please rest assured that Travel Trolley is committed to providing you with the excellent service and support you have come to expect of us.

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