Los Angeles

How best to contact us, during the current COVID-19 safeguarding period, currently until 15 April 2020.

In these weeks our staff are required to work from home. Our teams are equipped and ready to assist you on email only and you are financially protected. We have created new email contacts : urgent@traveltrolley.co.uk for travel within 7 days. We look forward to assisting you and appreciate your understanding during these unprecedented times.

COVID-19 Message

Sheraton Universal Hotel, Los Angeles

Sheraton Universal Hotel, Los Angeles

Prime Location of Universal City Situated in the heart of Universal City, Sheraton Universal is just a few minutes away from major attractions such as Melrose Avenue, Beverly Hills, Universal Citywalk, Hollywood and downtown Los Angeles. Shopaholics can visit Melrose Avenue and Glendale Galleria. Furthermore, Grauman's Chinese Theatre, Gene Autry Western Museum and Getty Museum are among the places that can be explored by art enthusiasts.

Exemplary Rooms, Suites and Services This 4-star resort has 457 huge air-conditioned and well-decorated rooms. The calm yet bold colours give a sense of tranquillity to the occupants. The premium bedding, down comforters, Wi-Fi, LCD TVs and coffee makers enhance the stay of the hotel guests. The 24/7 room service is laudable too. Sheraton Universal Hotel provides easy access to dining, shopping and entertainment areas.

Dining Options for the Hotel Guests There are several restaurants with a sophisticated and relaxed ambience. You will find a wide range of contemporary cuisines, snacks and drinks at these places. Besides, there is in-room dining facility too. The staff is efficient and friendly. Also, guests can rest with their favourite drinks at the poolside bar.

    • Room
    • Adults
    • Children
    • Child 1
    • Child 2
    • Child 3

Hotel Overview


Situated in a prime location of Universal City, Sheraton Universal is quite close to many iconic places like Hollywood, Melrose Avenue, Beverly Hills, Gene Autry Western Museum and Grauman's Chinese Theatre. Interested people can engage in city walks, star-gazing and photography at these venues. Sports enthusiasts can attend numerous sporting events. Guests are bound to have fun-packed days while staying at Sheraton Universal.


All 457 air-conditioned rooms and suites feature contemporary amenities such as premium bedding, down comforters, Wi-Fi, LCD TVs and coffee maker. Private bathrooms with shower/tub combinations include designer toiletries and hair dryers. Housekeeping is provided on a day-to-day basis. Recreational amenities include outdoor pool, a spa tub and a fitness centre.

Restaurants and Bars

The restaurants provide contemporary cuisines, snacks, cocktails and in-room dining facilities. Understanding the needs of the customers, these eating places offer both sophisticated and relaxed ambience. As a result, people can select the restaurant of their choice. The staff is professional and efficient.

Facilities and Amenities

Hotel guests can avail a number of amenities such as Sheraton Fitness Centre, Link@Sheraton, outdoor terrace, outdoor pool and Sheraton Club Lounge. These facilities significantly enhance one's travel experience.

Hotel Facilities

Dining and Bars
  • Newspapers in lobby
  • Breakfast available (surcharge)
  • Bar/lounge
  • Poolside bar
  • Restaurant
Business Features
  • Conference space
  • Business centre
  • Meeting rooms
  • Number of meeting rooms - 14
  • Free Wi-Fi
  • Fitness facilities
  • Gift shops or newsstand
  • Spa tub
  • Coffee shop or cafe
  • Outdoor pool
More about the Hotel
  • 24-hour front desk
  • Accessible bathroom
  • Multilingual staff
  • Express check-out
  • Concierge services
  • Elevator/lift
  • Luggage storage
  • In-room accessibility
  • Safe-deposit box at front desk
  • Number of floors - 20
  • Computer station
  • Porter/bellhop
  • Total number of rooms - 457
  • Television in common areas
  • Self parking (surcharge)
  • Smoke-free property
  • Limo or Town Car service available
  • ATM/banking
  • Pets allowed
  • Dry cleaning/laundry service
  • Tours/ticket assistance
  • Valet parking (surcharge)
  • Wedding services


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Many of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. If you have booked a flight only where the ticket is not issued immediately, your flight will be protected under our ATOL. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go :www.atol.org.uk/ATOLCertificate

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COVID-19 Message

Dear Valued Customer,

These are challenging times for us all. Our first key priorities are to safeguard the health and well-being of our customers and employees. We appreciate that your travel arrangements, and the travel industry as a whole, has been particularly effected by the outbreak of COVID-19.

During this time we ask you to take into account the following:

  • Until 30th Apr, as instructed by government, our teams will be working from home. This will impact our call capacity at a time of high demand.
  • For travel within 7 days please email us at urgent@traveltrolley.co.uk. This will allow us to focus on these special cases as travel advice or your options may change frequently. To assist you best, please include your departure date, booking reference/invoice number and airline in the subject line.
  • For latest foreign travel advice, please check the Foreign and Commonwealth website https://www.gov.uk/foreign-travel-advice
  • We would also like to assure you that your money spent on your travel is completely safe. Travel Trolley will provide you with all necessary assistance, alternative flight options, refunds or credit for future travel per the airline’s policy. Thanks to our ABTA membership and ATOL bonding, your money is secure.

Please rest assured that Travel Trolley is committed to providing you with the excellent service and support you have come to expect of us.

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