How best to contact us, during the current COVID-19 safeguarding period, currently until 15 April 2020.

In these weeks our staff are required to work from home. Our teams are equipped and ready to assist you on email only and you are financially protected. We have created new email contacts : urgent@traveltrolley.co.uk for travel within 7 days. We look forward to assisting you and appreciate your understanding during these unprecedented times.

COVID-19 Message

Holiday Inn Chicago Mart Plaza River North

Holiday Inn Chicago Mart Plaza River North

A Delightful Stay in the Heart of Chicago With world-class amenities, delectable dining, and loads of recreational activities, Holiday Inn Mart Plaza promises you a delightful stay in the heart of Chicago. The luxurious property is located atop the Chicago Sun-Times building, and is about 12 miles from Chicago Midway International Airport. Guests at Holiday Inn Mart Plaza are placed close to the famous dining, shopping and entertainment venues of Downtown Chicago.

Nicely Appointed Rooms and Suites Offering world-class comforts and panoramic views of the Chicago River or the city skyline, each of the hotel's 521 rooms and suites is ideal for both leisure and business tourists. Spacious and nicely-appointed, these rooms come with contemporary furnishings and large windows. Some of the key in room amenities include a flat-screen TV, free Wi-Fi access, a coffee maker, and a work desk. Occupants of the upgraded suites enjoy a separate living space and a fully-functioning kitchenette.

Delectable Dining and Pleasing Recreation You can savour a variety of delicacies and drinks at the hotel's multi-cuisine restaurant and chic bar. From fresh local flavours to western dishes, choices available to guests are many. Modern guest facilities such as a fitness centre, indoor swimming pool, and dry sauna make your stay here more enjoyable. Business travellers can use the hotel's well-equipped business centre and meeting rooms. Wi-Fi internet access is available throughout the property.

    • Room
    • Adults
    • Children
    • Child 1
    • Child 2
    • Child 3

Hotel Overview


Holiday Inn Mart Plaza is an ideal choice if you're looking for a delightful stay in the heart of Chicago. Guests at this luxury hotel are minutes away from the famous Merchandise Mart and the Willis Tower. This hotel offers its guests an easy access to the Skydeck Ledge and Millennium Park.


At Holiday Inn Mart Plaza, you have a choice of 521 newly-designed guestrooms and suites classified into six different categories. Each room has internet access, flat-screen TV, and a work desk. The exclusive Bi-level Suites feature a stylish living area and wet bar. Views of the city skyline are simply stunning.

Restaurants and Bars

Head to the hotel's Merchants Market for a variety of hot meals and specialty drinks, or settle in at Cityscape Bar to enjoy refreshing cocktails while taking in stunning sunset views. The elegant Merchants Café serves a variety of local and intercontinental delicacies. In-room dining is available too.

Facilities and Amenities

During your stay at Holiday Inn Mart Plaza, enjoy a wide assortment of amenities and facilities. Unwind by the indoor swimming pool or rejuvenate your sense at the sauna. Play games or workout at the well-equipped gym. The hotel also features a business centre and wedding hall.

Hotel Facilities

  • Sauna
  • Fitness Centre
  • Bicycle Rental
  • Indoor Pool
  • Dining/Drinking
  • Restaurant
  • Bar
  • Breakfast in the Room
Business Facilities
  • Meeting/Banquet Facilities
  • Business Centre
  • Fax/Photocopying
Other Facilities
  • Business center
  • Conference space
  • Meeting rooms12
  • Free Wi-Fi
Other Facilities
  • Room Service
  • Newspapers
  • Non-smoking Rooms
  • Facilities for Disabled Guests
  • Elevator
  • Safe
  • Heating
  • All Spaces Non-Smoking (public and private)
  • Air Conditioning
  • Vending Machine (drinks)
  • Vending Machine (snacks)
  • Airport Shuttle (surcharge)
  • Shared Lounge/TV Area
  • Convenience Store (on site)


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COVID-19 Message

Dear Valued Customer,

These are challenging times for us all. Our first key priorities are to safeguard the health and well-being of our customers and employees. We appreciate that your travel arrangements, and the travel industry as a whole, has been particularly effected by the outbreak of COVID-19.

During this time we ask you to take into account the following:

  • Until 30th Apr, as instructed by government, our teams will be working from home. This will impact our call capacity at a time of high demand.
  • For travel within 7 days please email us at urgent@traveltrolley.co.uk. This will allow us to focus on these special cases as travel advice or your options may change frequently. To assist you best, please include your departure date, booking reference/invoice number and airline in the subject line.
  • For latest foreign travel advice, please check the Foreign and Commonwealth website https://www.gov.uk/foreign-travel-advice
  • We would also like to assure you that your money spent on your travel is completely safe. Travel Trolley will provide you with all necessary assistance, alternative flight options, refunds or credit for future travel per the airline’s policy. Thanks to our ABTA membership and ATOL bonding, your money is secure.

Please rest assured that Travel Trolley is committed to providing you with the excellent service and support you have come to expect of us.

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