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How best to contact us, during the current COVID-19 safeguarding period, currently until 15 April 2020.

In these weeks our staff are required to work from home. Our teams are equipped and ready to assist you on email only and you are financially protected. We have created new email contacts : urgent@traveltrolley.co.uk for travel within 7 days. We look forward to assisting you and appreciate your understanding during these unprecedented times.

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Sofitel Dubai The Palm

Sofitel Dubai The Palm

Palm Island Located on the Palm Jumeirah’s East Crescent and within 15kms from Ski Dubai and Mall of the Emirates, Sofitel Dubai The Palm is one of the best luxury hotels in Dubai. Besides great hospitality and pleasant room service, the breathtaking views of the Arabian Gulf and the surrounding palm groves make the stay all the more enthralling at this Dubai hotel.

Wi-Fi and Private Beach You can enjoy the celebrated Arabian hospitality while staying at the hotel’s guestrooms, apartments, suites and beach villas. These different accommodation choices are replete with world-class amenities and promise a great time to guests. You can enjoy a calming dip in the swimming pool, work up a sweat at the fitness centre, and rejuvenate in the hotel’s spa with a variety of therapies. If you are travelling on business, the state-of-the-art business centre and high speed Wi-Fi will certainly impress you.

Seven Restaurants The seven restaurants at Sofitel Dubai The Palm offer a wide variety of cuisines to guests. Head to Hong Loong for sumptuous Chinese dishes, or enjoy a selection of fresh sandwiches, paninis and pizzas at the poolside Maui Beach. If you love seafood, be at Moana to enjoy the finest sushi, sashimi and ceviche.

    • Room
    • Adults
    • Children
    • Child 1
    • Child 2
    • Child 3

Hotel Overview

Location

This five-star resort is located on the East Crescent of the Palm Jumeirah Island and impresses guests with spectacular views of surrounding beaches. Sofitel Dubai The Palm Resort & Spa is just a stroll away from Aquaventure and a short drive from Dubai Marina. Ski Dubai and Mall of Emirates are within 15kms of this luxury resort.

Accommodation

Classified into four main categories, all 361 rooms at Sofitel Dubai The Palm Resort & Spa feature wonderful amenities and 24-hours room service. A private balcony offers enchanting views of the sea or the gardens. While the Beach Villas feature a terrace pool, the guests in the Suites are provided round-the-clock butler service and access to a private lounge.

Restaurants and Bars

At Sofitel Dubai The Palm Resort & Spa, you can enjoy a wide array of dining and drinking options. As many as 8 restaurants and 7 bars here serve various global delicacies and an assortment of cocktails, beers and other drinks. Porterhouse, Hong Loong, and Manava are some of the hotel’s most popular restaurants, while Lobby Lunges and Mau Beach are top drinking spots.

Facilities and Amenities

From a well-equipped spa and Kids Club to two tennis courts and multiple swimming pools, the hotel offers a plethora of recreational options. Guests can also access the hotel’s private beach. A ballroom that can accommodate up to 800 people, a business centre and multiple meeting rooms make it an apt choice for business travellers.

Hotel Facilities

Business
  • Multiple meeting rooms
  • A business center
  • Computer station
  • Wired (high-speed) Internet access - surcharge
Recreation
  • Fitness facilities
  • Full-service spa
  • Hair salon
  • Indoor pool
  • On private beach
  • Outdoor pool
  • Outdoor tennis court
  • Pool sun loungers
  • Pool umbrellas
  • Poolside bar
  • Porter/bellhop
  • Rooftop terrace
  • Steam room
  • Tennis on site
  • Turkish bath/Hammam
  • Sauna
Complimentary
  • Wi-Fi
  • Beach cabanas
  • Pool cabanas
  • Shopping center shuttle
  • Use of nearby fitness center
  • Valet parking
Dining
  • 7 Restaurants
  • Lobby Lounge
  • Beach Bar
  • Night Club
  • Pool Bar
  • Sports Bar
Other Facilities
  • 24-hour front desk
  • ATM and banking Facilities
  • Accessible bathroom
  • Accessible path of travel
  • Babysitting or childcare (surcharge)
  • Dry cleaning/laundry service
  • Elevator/lift
  • Express check-in
  • Express check-out
  • Garden
  • Gift shops or newsstand
  • In-room accessibility
  • Laundry facilities
  • Luggage storage
  • Tours/ticket assistance
  • Library
  • Nightclub

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COVID-19 Message

Dear Valued Customer,

These are challenging times for us all. Our first key priorities are to safeguard the health and well-being of our customers and employees. We appreciate that your travel arrangements, and the travel industry as a whole, has been particularly effected by the outbreak of COVID-19.

During this time we ask you to take into account the following:

  • Until 30th Apr, as instructed by government, our teams will be working from home. This will impact our call capacity at a time of high demand.
  • For travel within 7 days please email us at urgent@traveltrolley.co.uk. This will allow us to focus on these special cases as travel advice or your options may change frequently. To assist you best, please include your departure date, booking reference/invoice number and airline in the subject line.
  • For latest foreign travel advice, please check the Foreign and Commonwealth website https://www.gov.uk/foreign-travel-advice
  • We would also like to assure you that your money spent on your travel is completely safe. Travel Trolley will provide you with all necessary assistance, alternative flight options, refunds or credit for future travel per the airline’s policy. Thanks to our ABTA membership and ATOL bonding, your money is secure.

Please rest assured that Travel Trolley is committed to providing you with the excellent service and support you have come to expect of us.

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