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How best to contact us, during the current COVID-19 safeguarding period, currently until 15 April 2020.

In these weeks our staff are required to work from home. Our teams are equipped and ready to assist you on email only and you are financially protected. We have created new email contacts : urgent@traveltrolley.co.uk for travel within 7 days. We look forward to assisting you and appreciate your understanding during these unprecedented times.

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Hyatt Zilara Rose Hall

Hyatt Zilara Rose Hall

Romantic, Adults-Only Retreat in Montego Bay The stylish and luxurious Hyatt Zilara Rose Hall is one of the best luxury hotels in Jamaica. It is strategically located near the main airport, Sangster International Airport and is a 15-minute drive from Montego Bay. The hotel is in close proximity of Half Moon Golf Course, Montego Bay Convention Centre, and Three Palms Ocean Course along with The Shoppes at Rose Hall, and White Witch of Rose Hall Golf Course.

Tropical Guestrooms and Suites Each of the 234 rooms and suites at Hyatt Zilara Rose Hall has contemporary decor and flaunts modern furnishings. Satellite channels, mini bar, air conditioning, tea and coffee making machine as well as iPod docks are standard amenities available in every suite. Guests can enjoy breathtaking views of the turquoise ocean from their suites. The hotel also offers evening turn down services, and in-suite refreshment centres.

A Variety of Dining Experiences The luxurious Hyatt Zilara Rose Hall features multiple restaurants, bar and lounges. From swim-up bar to elegant steakhouses, the hotel promises a range of dining choices where sumptuous international cuisines and local specialities are served. Cherish a selection of drinks at any of the bars and lounges.

    • Room
    • Adults
    • Children
    • Child 1
    • Child 2
    • Child 3

Hotel Overview

Location

Situated in Rose Hall, the impressive Hyatt Zilara Rose Hall is a 5-star hotel highly preferred by both corporate and leisure travellers. Just 15 minutes away from the Sangster International Airport and Three Palms Ocean Course, the hotel places guests quite close to local attractions of the area. Guests can easily access the Montego Bay, Half Moon Golf Course, The Shoppes at Rose Hall, and Montego Bay Convention Centre.

Accommodation

All rooms and suites are nicely appointed with modern comforts and offer 24-hour room service. With chic and contemporary decor, each of the 234 suites and rooms promises an opulent private space for guests to experience a memorable stay. Enjoy spectacular views of the ocean and the surroundings. In-room facilities and amenities include free Wi-Fi access, furnished balconies or patios, in-suite refreshment centres, evening turn down services, iPod docks, and fully-stocked mini bars.

Restaurants and Bars

The luxurious Hyatt Zilara Rose Hall hotel promises an unmatched culinary journey with a range of restaurants, bars and lounges. You can enjoy delicacies from all over world at these restaurants. Spend the lazy evenings sipping on your favourite drink along with enjoying crispy light snacks. Along with the restaurants, the resort has a beachfront jerk chicken shack and a deli.

Facilities and Amenities

The beachfront resort offers access to large pools and a soothing oceanfront spa. The all inclusive Hyatt Zilara Rose Hall also promises business facilities to guests. It offers 50,000 sq ft of indoor and outdoor events and meetings spaces.

Hotel Facilities

Recreation/Outdoor
  • Fitness facilities
  • Full-service spa
  • Tennis on site
  • Spa services on site
Dining
  • Swim-up bar
  • Snack bar/deli
  • Restaurants
  • Bar/Lounge
  • Coffee shop or café
Complimentary
  • Free Wi-Fi
  • Free airport transportation
  • Free breakfast
  • Free pool cabanas
  • Free self parking
  • Free valet parking
Other Services
  • ATM/banking
  • Accessible bathroom
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Coffee/tea in common areas
  • Concierge services
  • Designated smoking areas
  • Dry cleaning/laundry service
  • Elevator/lift
  • Gift shops or newsstand
  • Hair salon
  • In-room accessibility
  • Luggage storage
  • Nightclub
  • Pool sun loungers
  • Pool umbrellas
  • Porter/bellhop
  • Roll-in shower
  • Rooftop terrace
  • Spa treatment room(s)
  • Tours/ticket assistance
  • Wedding services
  • Outdoor tennis court
Business Services
  • Computer station
  • Conference centre
  • Conference space
More about Hotel
  • Conference space size (feet) - 50000
  • Conference space size (meters) - 4500
  • Number of bars/lounges - 6
  • Number of beach bars - 2
  • Number of buildings/towers - 2
  • Number of floors - 5
  • Number of meeting rooms - 7
  • Number of outdoor pools - 3
  • Number of poolside bars - 2
  • Number of restaurants - 9
  • Number of spa tubs - 2
  • Number of swim-up bars - 2
  • On private beach
  • Total number of rooms - 234
  • Year Built - 2014

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COVID-19 Message

Dear Valued Customer,

These are challenging times for us all. Our first key priorities are to safeguard the health and well-being of our customers and employees. We appreciate that your travel arrangements, and the travel industry as a whole, has been particularly effected by the outbreak of COVID-19.

During this time we ask you to take into account the following:

  • Until 15th Apr, as instructed by government, our teams will be working from home. This will impact our call capacity at a time of high demand.
  • For travel within 7 days please email us at urgent@traveltrolley.co.uk. This will allow us to focus on these special cases as travel advice or your options may change frequently. To assist you best, please include your departure date, booking reference/invoice number and airline in the subject line.
  • For latest foreign travel advice, please check the Foreign and Commonwealth website https://www.gov.uk/foreign-travel-advice
  • We would also like to assure you that your money spent on your travel is completely safe. Travel Trolley will provide you with all necessary assistance, alternative flight options, refunds or credit for future travel per the airline’s policy. Thanks to our ABTA membership and ATOL bonding, your money is secure.

Please rest assured that Travel Trolley is committed to providing you with the excellent service and support you have come to expect of us.

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