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How best to contact us, during the current COVID-19 safeguarding period, currently until 15 April 2020.

In these weeks our staff are required to work from home. Our teams are equipped and ready to assist you on email only and you are financially protected. We have created new email contacts : urgent@traveltrolley.co.uk for travel within 7 days. We look forward to assisting you and appreciate your understanding during these unprecedented times.

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Top Attractions in Penang

Penang is replete with numerous cultural hotspots and temples that are the top lures for international travellers apart from the numerous aquatic and beach fun activities on offer. Its capital, Georgetown, pampers visitors with copious choice like other Malaysian destinations. Popular choices here include the Armenian Street & World Heritage Zone, Kek Lok Si Temple, Snake Temple, War Museum and Toy Museum. Nature lovers are sure to be enthralled by the beauty of the Penang Hill, Botanic Gardens, Butterfly Farm, Pulau Jerejak Resort, Durian Farm and Fruit Farm. Adventure lovers can choose from endless possibilities with the availability of numerous hiking and camping opportunities amidst several forests in the nearby areas.

Penang Airport Information

Penang International Airport is the top international gateway to Georgetown, the capital city of Penang as well as its nearby areas. Billed as one of the largest and busiest airports in Malaysia, it handles domestic flights as well as international flights from all over the world including those from the UK. Located among picturesque surroundings, this airport is close to the heart of Georgetown hence easy to access by public transport and taxis. This world class airport is replete with a range of passenger amenities like classy restaurants and cafes as well as special services for physically and visually challenged travellers.

Flight Tickets to Penang

Being a popular tourist attraction, Penang is well connected by air to major cities worldwide, however most long haul flights to Penang like those from the UK are directed through hub airports of the airlines. Top picks among those purchasing air tickets to the island from leading airports in the UK include British Airways and Malaysia Airlines due to the high frequency of their operations. Middle East and Europe based carriers such as Qatar Airways, Etihad, Lufthansa and KLM Royal Dutch also operate scheduled flights to the destination. Other options for netting air tickets to the island are Eva Air, Cathay Pacific and Thai Airways.

Penang Accommodation Options

Penang is ranked among the top tourist destinations of Malaysia, Thailand and it lives up to its fame as a resort town through its numerous hotels across various price points. The top picks for an opulent holiday in this resort town include Golden Sands and Rasa Sayang of Shangri La, Eastern & Oriental Hotel, Lone Pine, Park Royal Penang, Hard Rock Hotel and many more. Vacationers seeking affordable luxury may alternately book with leading budget establishments such as Rainbow Paradise, Bayview, Holiday Inn, Cathay and Oasis. There are other cheap establishments too that cater to those with a limited budget.

Best Time to Visit Penang

Penang like rest of Malaysia features a tropical climate with high temperatures and high humidity round the year but the best weather for a visit is during the winters. Though it would be a stretch to call the weather cool even in December and January, that period is the peak travel season. This often makes netting cheap flights and accommodations tricky. For holidaymakers who do not want to spend an arm and a leg on booking hotels and air tickets to Penang, the shoulder months of February and March are the best bet as the tourist traffic is relatively less.

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Many of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. If you have booked a flight only where the ticket is not issued immediately, your flight will be protected under our ATOL. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go :www.atol.org.uk/ATOLCertificate

Book with Confidence. We are a Member of ABTA which means you have the benefit of ABTA's assistance and Code of Conduct. We provide financial protection for your money when you buy a package holiday. If you buy other travel arrangements such as accommodation only this protection doesn't apply.

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COVID-19 Message

Dear Valued Customer,

These are challenging times for us all. Our first key priorities are to safeguard the health and well-being of our customers and employees. We appreciate that your travel arrangements, and the travel industry as a whole, has been particularly effected by the outbreak of COVID-19.

During this time we ask you to take into account the following:

  • Until 15th Apr, as instructed by government, our teams will be working from home. This will impact our call capacity at a time of high demand.
  • For travel within 7 days please email us at urgent@traveltrolley.co.uk. This will allow us to focus on these special cases as travel advice or your options may change frequently. To assist you best, please include your departure date, booking reference/invoice number and airline in the subject line.
  • For latest foreign travel advice, please check the Foreign and Commonwealth website https://www.gov.uk/foreign-travel-advice
  • We would also like to assure you that your money spent on your travel is completely safe. Travel Trolley will provide you with all necessary assistance, alternative flight options, refunds or credit for future travel per the airline’s policy. Thanks to our ABTA membership and ATOL bonding, your money is secure.

Please rest assured that Travel Trolley is committed to providing you with the excellent service and support you have come to expect of us.

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