Vietnam Airlines is the national airline of the country. This is a state-owned airline and has its main operating hub situated at the Noi Bai International Airport. The airline flies to more than 21 domestic and 28 international destinations across Europe, Australia and Asia. Business, Deluxe Economy and Economy are the 3 classes of service offered by Vietnam Airlines.
In-flight Amenities
Depending on the aircraft (Boeing, Airbus etc) the features offered in a particular class may change. For example Business Class passengers flying in Boeing aircrafts are offered seats with pitch of 59 inches and recline of 156 degrees. General Deluxe Economy Class seats come with pitch of 38 inches and reclining distance close to 7 inches, general Economy Class seats on the other hand come with 32 inches pitch and reclining distance close to 5 inches. On-board dining also changes from one flight route to another. E.g. for flights to/from Australia or Europe, Business Class passengers are offered 2 meals and snacks. Economy Deluxe and Economy Class passengers are also offered complimentary meals and drinks. All the aircrafts come equipped with overhead and in-seat screens where you can watch your favourite movies and television programs.
Destinations
Some of the top tourist destinations covered by Vietnam Airlines include:
- London
- Moscow
- Sydney
- Paris
- Hong Kong
- Frankfurt
- Bangkok
- Beijing
- Seoul
Flying from the UK
Vietnam Airlines flies from Terminal 4 of the London Heathrow Airport. The airline operates regular flights to many destinations including Ho Chi Minh City and Hanoi from here.
Baggage
While Business Class passengers can take 2 bags (<7 kg each) inside the cabin as hand baggage allowance, Economy Deluxe and Economy Class passengers can take 1 bag (<7 kg). Checked baggage allowance limit changes from one flight route to another. For flights to/from Europe, Africa, Middle East, New Zealand and Australia, complimentary checked baggage allowance limit is 40 kg for Business and Deluxe Economy, and 30 kg for Economy Class.
Other Services & Facilities
Check-in: Vietnam Airlines offers many ways of check-in like web check-in, kiosk check-in and airport check-in. Web check-in is available from 24 hours up to 2 hours before the flight's scheduled departure.
Frequent Flyer Program: Join the 'Lotus Miles Program' and get exciting rewards like free tickets, class upgrades, lounge access and much more. All you have to do is fly with the airline (or its Sky Alliance Partners) or use the services of banks, hotels or car rental agencies that have partnered with the airline. Every time you make a purchase you earn free miles, these free miles can in turn be exchanged for exciting rewards.
Lounges: Business Class passengers and Gold Members (frequent flyer program) are given exclusive access to lounges where they can relax, and enjoy facilities like Wi-Fi, complimentary snacks, bar service and much more.